Automate more than 60% in less than 30 days with our AI-powered no-code platform to build industry agnostic solutions and delight both customers and employees leveraging pre-built integrations and workflows.
Vice President, Enterprise (>1000 employees)
While our platform sources out the best candidates for you, it also enables you to support your employees from the day they join till their last day with 24/7 access to resources and information, instantly, improving productivity by 30% and ESAT by 15% with Yellow.ai’s hyper-automation platform that seamelessly connects with your enterprise stack.
How customer interacts with your brand has become more complicated than ever with access to plethora of digital channels! Automate the entire journey to proactively engage with customers anytime, anywhere across their preferred channels, leading to improved CSAT by 20% and increased revenue by 23%!
Our robust NLP and voice engine understands the user intent with atleast 98% accuracy and truly delivers empathetic and humane conversations with 110+ language support across voice and text channels.
Our platform not only can handle majority of the customer queries, but is also equipped to make human agents more productive, by enabling smooth handover to human agents during complex queries.
Our platform supports human agents by equpping them with right resource at the right time and at the same time, human agents, based on their live interactions , can automate workflows thereby improving the virtual assistant at every step of the journey.
Catering to nuances of the very specific industry across different geographies and channels to ensure that every interactions follows our end-to-end security protocol with sensitive data being masked using SHA encryption!
|All Messaging platforms support (Whatsapp & FB Messenger etc.,)||Yes ( Limited )||Yes (35+)|
|Voice Deflection||Yes ( Limited )||Yes|
|Advanced NLP and ML Capabilities|
|Smalltalk and generic responses||Yes||Yes|
|Multiple intent training and recognition||No||Yes|
|Pre-built training models for common domains||No||Yes|
|Integrated Audience segmentation||No||Yes|
|Native support for local languages||29||100+|
|Deliver documents & media files within messages||No||Yes|
|Send messages via push notifications||No||Yes|
|Global & step-level context management||No||Yes|
|Enterprise-Grade Security, Compliance and Administration|
|Full in-premise deployment||No||Yes|
|Image processing and OCR for unstructured documents||No||Yes|
|Customer-bot connector: Unlock systems of record with an agent that|
runs behind your enterprise firewall and facilitates secure data exchanges
between on-premise systems and bot’s cloud-based infrastructure
|Integrated content management system||No||Yes|
|Build and Test Bots|
|Auto ML ( Unsupervised Learning )||No||Yes|
|Integrated survey module||No||Yes|
|Knowledge extraction using NLG & ML||No||Yes|
|High NLP efficiency with 50% less training requirement||No||Yes|
|Analytics to give real-time insights into bot usage||Yes||Yes|
Very strong tool in HR space for handling employee queries and employee engagement
Most Innovative AI Chatbot to Elevate Customer Experience
Conversational AI platform with Human touch