We understand the Kore of CX and EX

Our Kore competitors are far away from a great product Harness the power of Yellow.ai’s enterprise-grade conversational AI platform that can converse in more than 120 languages, integrated CMS, pre-built domain driven apps and seamless knowledge extraction using the latest AI tech. Our kore competitors are light years away from providing such a great deal of features. Schedule a demo and we’ll show you the difference.

Global enterprises trust Yellow.ai over the rest

Brands
Brands
Brands
Brands
Brands
Brands
Leading Conversational AI Platform in 2021 Planning Guide for Customer Engagement.
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Key Vendor to improve Customer Self-Service and Self-Solve
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Advanced Virtual Assistant Provider (AVA) in Emerging Technologies and Trends Impact Radar:AI
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The award-winning enterprise grade
CX automation platform that you deserve!

100+ integrations with industry leading platforms

Enabling brands to seamlessly integrate with their existing systems and tools to provide a unified customer experience with plug & play integration with leading industry platforms, channels and languages,

Be where your customers are – right channel, right time

Never loose another conversation! Choose from over 35+ consumer channels across voice and chat, in 100+ languages to be where your customers are.

Text & Voice bots

Voice AI is revolutionizing conversational CX and future-ready brands are deploying both; Text & Voice AI to stay ahead of the curve. We are your launchpad to new horizons!

Experience the best-in-class combination of
people, technology and data

Robust and data-efficient NLP engine

Make your bots Language-Intelligent, ensuring laser sharp accuracy thanks to our proprietary NLP Engine with self-learning loop and sentence embeddings, enabling natural conversations.

Low/No code platfrom

Conversations are complex but our user-friendly no-code platform understands the user’s personality, context & sentiment to respond with empathy.

Keeps Humans-in-the-loop

Ditch the CRMs built for the last decade. New age enterprises have agents & VA’s work hand-in-hand, offering recommendations, validating predictions & making each other better.

Why global enterprises choose Yellow.ai over Kore ai:

Key featureKore aiYellow.ai
Omni-channel
Email deflection No Yes
Email automation Yes Yes
Languages Supported86+120+
Advanced NLP and ML Capabilities
High NLP efficiency with 50% less training requirement. No Yes
NLP training report for utterance conflicts. No Yes
Multiple intent training & recognition Yes Yes
Platform capabilities
Native support for local languages(Except Hindi) 25+100+
Prebuilt industry domain vertical apps (HT, IT support, insurance, banking, marketing, lead gen, procurement) No Yes
Integrated knowledge management and content management layer No Yes
Multilingual capabilities, with on the fly language change capabilities No Yes
Retargeting via campaign manager No Yes
Enterprise-Grade Security, Compliance and Administration
Integrated content management system No Yes
Knowledge extraction using NLG and ML No Yes
Build and Test Bots
Integrated survey module No Yes
Batch triggered test automation that generates report outputs with complete logs of all API calls and request chains. Partial Yes
Auto ML( Unsupervised learning) Yes Yes
No code interruption management Yes Yes

As per reviewers on G2:

Yellow.ai is an innovative platform which helped me learn various concepts of Bot building

Highly recommend Yellow.ai chat bots

Yellow.ai is an innovative platform which helped me learn various concepts of Bot building

1000+ happy customers and counting

“The Yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month.”

Ananth Prakash

Project Director

“Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers”.

Ishita Sharma

Project Director

“The Domino’s web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

Pranshu Rastogi

Business Unit Head

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%.”

Rishabh Ranjan Pathak

Lead, Digital

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centers every month.”

Eric Hansen

CIO

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

Strategic Initiative team

“We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with Yellow.ai’s chatbot.”

Kannan Rajaratnam

Customer Experience and epayments Director, Southeast Asia, Zalora

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