The World’s 1st Conversational
CX Automation Platform

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Why we exist?

At 64% of the world’s population, the generation now forms the largest part of the globalconsumer base. They’re social, highly mobile, at one time in many places, they’re also super self-reliant and prefer to solve problems on their own, they’re very demanding and rightly so.

Sounds like someone you know?
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The generation now has pushed brands and enterprises to engage and resolve issues of the generation-now, on-demand, across channels, in real-time, 24/7. And with a whopping, 5 billion users on conversational channels like Web, App, Alexa, Facebook, WhatsApp; businesses have no other choice but to transform their Customer Experience to be omnichannel, intelligent, personalized, and all this, at scale, we call it Total Customer Experience. And statistically speaking, it is evident asa way forward as enterprises spend $1.3 trillion every year on support (furthermore on marketing & commerce) and yet, only 3% of their customers enjoy talking on IVR, whereas 33% of US customers expect to message businesses.

360°

hyperautomation

platform


Enter yellow.ai

Our company was born out of three friends sharing their common frustration with seeking customer support. And we decided to do something about it. Across the world. We built yellow.ai with the vision to automate total customer experience, with the best ofAI and human intelligence to deliver real-time resolution and on-demand fulfillment. In short, we exist to elevate the business-to-consumer interactions of every enterprise across the world to be intuitive, personal, and real-time.

600+

Global enterprise customers

100+

Languages

1B+

Platform Conversations Quarterly

$150

million business impact

Our leadership team

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Raghu Ravintala

CEO & Co-founder

Raghu has over 20 years of experience. He is an alumni of NIT Warangal and has worked in leadership roles across companies such as Texas Instruments and Broadcom

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Jaya Kishore Gollareddy

CTO & Co-founder

Kishore is a tech enthusiast with over 13 years of experience with specialities in Distributed Systems, Design Thinking, Rapid Prototyping, and DevOps. He also worked in Myntra previously.

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Rashid Khan

CPO & Co-founder

Rashid is an alumni of NIT Warangal and has over a decade of experience. He has also authored a book “Learning IoT using Particle Photon & Electron”

Awards & recognitions


Global mentions

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