Case studies & custome stories
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Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
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Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
At 64% of the world’s population, the generation now forms the largest part of the globalconsumer base. They’re social, highly mobile, at one time in many places, they’re also super
self-reliant and prefer to solve problems on their own, they’re very demanding and rightly so.
The generation now has pushed brands and enterprises to engage and resolve issues of the
generation-now, on-demand, across channels, in real-time, 24/7. And with a whopping, 5 billion
users on conversational channels like Web, App, Alexa, Facebook, WhatsApp; businesses have
no other choice but to transform their Customer Experience to be omnichannel, intelligent, personalized, and all this, at scale, we call it Total Customer Experience. And statistically
speaking, it is evident asa way forward as enterprises spend $1.3 trillion every year on support
(furthermore on marketing & commerce) and yet, only 3% of their customers enjoy talking on
IVR, whereas 33% of US customers expect to message businesses.
Our company was born out of three friends sharing their common frustration with seeking customer support. And we decided to do something about it. Across the world.
We built yellow.ai with the vision to automate total customer experience, with the best ofAI and
human intelligence to deliver real-time resolution and on-demand fulfillment. In short, we exist to elevate the business-to-consumer interactions of every enterprise across the world to be intuitive, personal, and real-time.
Global enterprise customers
Platform Conversations Quarterly
million business impact
Raghu has over 20 years of experience. He is an alumni of NIT Warangal and has worked in leadership roles across companies such as Texas Instruments and Broadcom
Kishore is a tech enthusiast with over 13 years of experience with specialities in Distributed Systems, Design Thinking, Rapid Prototyping, and DevOps. He also worked in Myntra previously.
Rashid is an alumni of NIT Warangal and has over a decade of experience. He has also authored a book “Learning IoT using Particle Photon & Electron”
Jay is a Chartered Accountant and Company Secretary with over 20 years of experience in the IT/ITES space, in a variety of areas including financial strategy and decision support.
Apoorva has over 10 years of experience and has worked with a number of leading companies such as Bounce, Myntra Jabong, and British Telecom.
Neil has over 16 years of experience in SaaS and direct-to-consumer sales and marketing processes. He also has strong leadership in managing sales and marketing in IT services.
Vartika is a marketing enthusiast with over 10 years of experience. She has worked with a number of leading businesses such as Payoneer, Hike, and Directi
Shekar is an experienced senior technology professional with over 22 years of leadership experience. He has worked with companies like IBM and Concentrix prior to yellow.ai.
Murali comes with over a decade of experience and played an integral role in setting up Accenture Ventures & Open Innovation in India. He was also the head of UiPath’s India and APAC strategy.
Gopi comes with over 15 years of experience and worked with Google for over 9 years prior to yellow.ai.
yellow.ai is proud to be a top start-up in India, recognised in LinkedIn’s Top Startups list for 2020. We are the fastest growing Conversational CX Automation platform in the world!
yellow.ai is a Great Place to Work, Learn and Grow! Join us if you’re looking for a great culture, global learning opportunities, and a rewarding career!
yellow.ai was named the ‘CX Vendor Excellence Winner’ by the Customer Experience Asia awards, celebrating organisations transforming customer experience for enterprises
yellow.ai won the Next Big Idea Challenge, and was recognised as an emerging hi-potential technology startup from India on a global level
yellow.ai won the Microsoft ‘AI for All Award’, recognising our AI-led innovation capabilities to build innovative products that deliver meaningful impact for businesses
yellow.ai won the NASSCOM Emerge 50 awards, recognizing India's most prominent companies leading in the Software Product Industry
yellow.ai won the ‘Create @ Alibaba Cloud Startup Contest’, an award recognises that the best startup entrepreneurs in the technology field globally
Forbes, ciostory,wall street journal, gulf news
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