What is an Insurance Chatbot

Build dynamic conversation journeys and automate complex insurance processes from day one with insurance chatbots.

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Reduced business response time

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Cost saving while retaining quality output

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Increase in operational efficiency

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Increase in upsell revenue

Ensure superior customer experience
anytime, anywhere

Whether it’s updating account information, purchasing a new insurance plan or filing a claim, offering 24/7 self-service makes it possible to truly be there for customers in their hour of need with yellow.ai.

Popular Integrations

Genesys

Salesforce

Zendesk

Microsoft Sharepoint

Nice

Deploy across 35+ text & voice channels

Complete insurance automation solution

Automate policy purchase

Let your customers view, purchase, check eligibility, apply for inspection, calculate and pay premium all in seconds

Claim management

Automate the process of filing claims, checking claim status, uploading receipts

Personalized insurance agent

Let AI Chatbots recommend the right insurance product based on customer’s needs

Policy renewals

Notify customers on renewal due date and premium to make sure your customers are updated and don’t miss a due date

Onboading assistance

Fully automate the Quote-to-Cash process

Fully automate the Quote-to-Cash process

Engage with customers on initiatives to promote Healthy lifestyle, roadsafety, etc

Agent support

Complex queries that bot can’t handle or that require human attention can get transferred to a human agent in real-time

Partner assistance

Automate partner onboarding and partner support by assisting them with customer details, policy documents, targets, schemes and incentives

Digital Assistants
that have you insured

Ready to see our Insurance VAs in action?