Secure and intelligent conversations with AWS and Yellow.ai

Empower your enterprise to automate customer support rapidly and securely with Yellow.ai’s Dynamic Automation Platform (DAP) and AWS. Provide frictionless omnichannel experiences to customers across 35+ channels and 135+ languages at scale

  • 60% reduction in operational costs
  • 40% increase in customer satisfaction
  • 50% increase in agent productivity

Enterprise grade security and scalability with Yellow.ai and AWS

  • Meet core security and compliance requirements such as data locality, protection, and confidentiality
  • Achieve high-platform performance on a secure cloud infrastructure that scales to billions of devices and trillions of messages
  • Enable secure, seamless payments for your customers across channels
  • Leverage integrated audit-friendly service features for PCI and other compliance standards

World-class support operations powered by AWS Systems Manager

  • Reduce cost of support operations by upto 60% with Yellow.ai DAP and Amazon EC2 Spot Instances
  • Rapid deployment and testing with AWS’s robust cloud infrastructure and Yellow.ai’s low-code platform
  • High performing, faster support with Yellow.ai on AWS to increase CSAT by 40%
  • Gain more insights on customer behavior and translate them into delivering superior customer experiences

AWS + Yellow.ai Stronger Together

Yellow.ai the driving force behind your business success

Union Bank of Philippines

UnionBank achieves 3X increase in self-serve users with AI automation

Joanna J Perez

AVP – Self Service Channels and Bots Head

51%

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Year on year reduction in operating costs

Waste Connections

Waste Connections enables round-the-clock digital services for customers

Eric Hansen,

CIO, Waste Connections

waste connections case study - yellow.ai

100K+

Unique Users Per Year

We've been called gamechangers for a reason.

The most trusted & award-winning AI platform out there.