VoiceX - Deliver human-like intelligence conversational voice experience - Yellow.ai

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Yellow.ai VoiceX Demo

Guarantees a
smooth, consistent
user experience

VoiceX incorporates back-channeling features like acknowledging, empathizing, and encouraging users to continue, fostering more engaging and dynamic interactions.

Provides
seamless, multi- turn conversations

VoiceX agents exhibit advanced conversational understanding, seamlessly adapting to diverse use cases and requirements. They consistently maintain user context throughout the conversation, delivering relevant responses based on user history and preferences.

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Responds precisely to complex requests

By capturing alphanumeric inputs, our Voice AI agents achieve human-level accuracy, while maintaining contextual awareness to respond in the most appropriate and relevant way.

Generates realistic, human-like voices with superior audio quality

VoiceX generates engaging, life-like voices instantly based on different use-cases and business requirements. Depending on the nature of the conversation, it intelligently modulates the tone and sentiment of the selected voice.

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Business benefits of VoiceX

1.3s

of reduced latencies

60%

more customer engagement

Here’s what industry leaders have to say

Customer Speaks

“Yellow.ai’s VoiceX is a game changer for improving customer experience. With fast responses and seamless human-like conversations it provides personalized attention and swift resolutions to users. Its ability to understand customer needs and drive engaging interactions will boost customer satisfaction and operational efficiency.”

Cody West

Telecom Specialist, Waste Connections

Yellow.ai VoiceX and it's impact on telecom

Customer Speaks

“We aim to make life simple for our customers and provide service before you even think to call Ferrellgas. However, when you do need to call, Yellow.ai’s VoiceX has the ability to completely transform the customer’s interaction. Voice AI is a great tool for our customer service professionals and is so intuitive that it raises the bar on the customer’s experience with Ferrellgas. This is a new thing to watch for and Ferrellgas is so excited to collaborate on this with Yellow.ai.”

Joanne Reusch

Director, Service Quality, FerrellGas

Expert Speaks

“Customer engagements are rapidly evolving from clicks to conversations, driven by the advancements in conversational AI and voice AI agents. Breakthrough developments in large language models (LLMs) are further accelerating this shift, enabling more natural, intelligent, and human-like interactions. Yellow.ai’s new generative AI-powered voice platform, VoiceX, is a market-leading platform offering that addresses the limitations of traditional voice bots—such as high latency, poor response audio quality, and limited conversational depth. By delivering seamless, real-time voice conversations, VoiceX has the potential to help enterprises supercharge their self-serve capabilities and redefine customer experience.”

Anubhav Das

Practice Director, Everest Group

Customer service transformation