Yellow.ai Raises $78.15M to Deliver Total Customer Experience Automation
Your first Chatbot is on us!
How to use AI to improve customer experience - Gartner Report
#FeatureFriday Improve CX & optimise business processes with user journey visualiser
360° hyper-automation
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
Democratizing AI
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
Enable seamless experiences for your customers across channels they love. Turn your customers into regulars through delightful conversations and personalized journeys.
of the buyers journey is completed digitally
of the total retail sales, accounts from e-commerce
consumers make purchases using a voice assistant
of users order groceries and other items using voice-activated speaker weekly
Increase customer engagement and drive 3X revenue with conversational AI-powered intelligent virtual assistants. Enable lead generation, retargeting, cross-selling and up-selling with round the clock customer support for your customers with our intuitive bots.
90+
Intents
100+
Synonyms
850+
Entities
700+
Responses
400+
Workflows
Enagagement
Send contextual & personalised campaigns across channels for retargeting
Growth
Boost sales with suitable product recommendations, alerts on latest deals and promotional offers
Predict
Schedule orders or offer subscriptions based on product lifecycle and customer purchase patterns
Offline experience
Redefine in-store experience for Research Online Buy Offline(ROBO) consumers through WhatsApp bots and QR codes
Order management
End to end order management to help customers place, track, modify & cancel orders
Rewards & Loyalty
Drive loyalty programs and improve engagement and retention of valuable customers
Customer feedback
Post-purchase check-in to gather feedback on the product or send How-to instructions
Customer support
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
Insights and Analytics
See your business critical data come to life through visually represented graphs and charts
Manage sellers
Ease seller onboarding & automate inventory management, product description update, repricing, etc
Everything you need to know about WhatsApp for Business
Yellow.ai raises $78.15M to deliver total CX automation