How Google Business Messages Can Help Increase Conversions

Speakers
Rob Lawson

Partnerships, Google

Sourabh Chatterjee

President, Head Technology and Digital Sales, Bajaj Allianz General Insurance

Raghavendra Kumar Ravinutala

CEO & Co-Founder, yellow.ai

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What will you learn?

1

The state of insurance in India and the role of conversational AI

How the insurance sector in India is evolving in a post-pandemic world and how conversational AI plays an integral role in reaching out to customers wherever they are.

2

Google Business Messages (GBM) as A Channel of Choice

How Bajaj Allianz has opened up a brand new conversational channel for customers, enabling hyper-personalized and contextual messaging and reducing call volumes.

3

Important features and usecases of GBM

Explore the multiple usecases of Google Business Messages and it’s most important features instrumental in reaching out to customers with ease.

About Speakers

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