How conversational AI is transforming the retail and e-commerce industry?
Sounds impossible, right? Its not. All you have to do is connect our platform with your knowledge base and let our NLP models intelligently generate questions, understand intent, extract answers and Voila! Your FAQ bot is ready.
Get a demo50K+
Answers extracted
<5
Minutes to launch the bot
20%
Additional queries served
Our cognitive search algorithm uses ML models like BERT & Transformer to ensure that search results are always precise & contextual to your user’s query
Automatically generated questions save you hundreds of hours of FAQ creation effort. Your business users can curate these FAQs right from the platform before training the bot
Be it your website, support portal or internal knowledge, the Insights Interface helps users find information from across departments & repositories, all in a single place, based on the context of their query
It’s no-code, quick and simple to deploy. Just connect your knowledge base & we take care of syncing & auto-indexing your documents as they change.
Our document viewer allows users to give quick & easy feedback on the results shown which is then put to work to improve your search results better through self learning
Enable your business teams to curate results and give direct feedback to the model for improved search accuracy & better control
See what kind of queries your users are asking, what is their satisfaction level and the documents or topics that need your team’s attention
Every organisation and industry has a specific terminology. You can add synonyms and stop words related to your industry to improve the model further
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