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Conversational AI in Insurance: Fostering the Trust Between Customer and Company

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With AI-enabled agents, the speed of query resolution and customer support have been minimized drastically. 

According to McKinsey, the insurance industry is expected to gain a staggering $1.1 trillion in value by implementing Artificial Intelligence. With AI, these companies are able to revitalize their customer care by automating the end-to-end resolution of over 80% of inbound queries, while significantly cutting down on operational costs in the process.

By reading this complete Whitepaper, you’ll learn: 

 

01.

Why is the insurance industry adopting AI?

02.

How is conversational AI used in the insurance industry?

03.

Benefits of conversational AI in the insurance industry.

04.

How an insurance giant offers seamless CX with AI-enabled chatbots.

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