Analytics
Channels
Human + AI
Safe AI
Integrations
ROI report
SAVINGS (USD)
100
50
0
Year 1
Year 2
Year 3
Year 4
TIMELINE
Approx. Savings over 4 Years is $ 0
So how did we get these numbers?
Step 1
Calculated Projected Cost without Dynamic AI Agent:
Number of agents x Average cost of agent per year x L
L – Factor to calculate fully loaded cost taking into account commission, bonuses, etc.
Step 2
Calculated Yearly Cost
by considering YoY growth in ticket volume:
Cost for Year (n+1) = Cost for Year (n) x (Expected YoY growth in a year + 1)
Step 3
Calculated Projected cost with Dynamic AI Agent
by assuming Deflection in total volume of tickets and reduced cost in resolving them with Dynamic AI agent: (Deflection rate x Total number of tickets x Cost per deflected call) + (Projected cost without Dynamic AI Agent * (1-Deflection rate))
Step 4
Calculated Potential Savings:
Projected cost with Dynamic AI agent – Projected cost without Dynamic AI agent
1 Day
Connect with Yellow.ai’s experts
A highly personalized session with an AI expert to understand your requirements, inputs and implementation details.
1 Week
Planning for automation
Depending on your requirements and goals, Yellow.ai’s experts will lay a solid plan to implement customer support automation for your business.
1 Month
Right implementation
Our experts will help you choose the right use cases that will make the most impact for your business and customers.
Iterate
Scaling higher
Yellow.ai’s highly scalable platform will enhance your support capabilities by implementing automation for different use cases to help you achieve total digital transformation.
Achieve growth that matters
40%
Increase in CSAT
80%
Self-serve FAQs
70%
Reduction in operational cost
Unlock the power of Conversational AI to deliver exceptional customer experiences.
