How conversational AI is transforming the retail and e-commerce industry?
Modern, sophisticated, and AI-powered telecom chatbots that transform your customer service experience, while boosting operational efficiency up to 10X.
Request a demo
60%
Reduced business response time
30%
Cost expended in customer servicing
30%
Increase in upsell revenue
40%
Increase in operational efficiency
Boost customer satisfaction by introducing yellow.ai’s on-demand, self-service telecom chat and voice bots at the frontline of your support. Reduce wait times with a personalized experiences that automate query resolution in the customer’s language and time of choice. Gain a competitive egde, reach peak productivity and customer satisfaction with Conversational AI.
Request a demo1100+
Intents
120+
Synonyms
1600+
Entities
1200+
Responses
900+
Workflows
Vonage
TATA Tele
Genesys
Zendesk
Salesforce
Enagagement
Send personalised notification and reminders to customers so that they never miss a deadline
Growth
Recommend the plans based on customers' location, usage & requirement to boost sales
Sell- through- service
Predict customer’s needs and upsell, cross-sell through conversations, e.g. setup automatic recharge by observing usage patterns, suggest upgrade plans, etc
Customer feedback
Improve your NPS by collecting timely feedback
Troubleshooting steps
Enable customers troubleshoot Internet, WiFi, or Email problems by walking them through detailed diagnostic steps
Customer Support
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
Insights and Anlaytics
See your business critical data come to life through visually represented graphs and charts
Ready to see our Telecom VAs in action?
