Yellow.ai Raises $78.15M to Deliver Total Customer Experience Automation
Your first Chatbot is on us!
How to use AI to improve customer experience - Gartner Report
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360° hyper-automation
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
Democratizing AI
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
Modern, sophisticated, and constantly learning Conversational AI systems to transform your customer service experience, while boosting operational efficiency 10X.
Reduced business response time
Cost expended in customer servicing
Increase in upsell revenue
Increase in operational efficiency
Boost customer satisfaction by introducing yellow.ai’s on-demand, self-service telecom chat and voice bots at the frontline of your support. Reduce wait times with a personalized experiences that automate query resolution in the customer’s language and time of choice. Gain a competitive egde, reach peak productivity and customer satisfaction with Conversational AI.
1100+
Intents
120+
Synonyms
1600+
Entities
1200+
Responses
900+
Workflows
Enagagement
Send personalised notification and reminders to customers so that they never miss a deadline
Growth
Recommend the plans based on customers' location, usage & requirement to boost sales
Sell- through- service
Predict customer’s needs and upsell, cross-sell through conversations, e.g. setup automatic recharge by observing usage patterns, suggest upgrade plans, etc
Customer feedback
Improve your NPS by collecting timely feedback
Troubleshooting steps
Enable customers troubleshoot Internet, WiFi, or Email problems by walking them through detailed diagnostic steps
Customer Support
Offer 24/7 customer support in over 100 languages across 35+ text and voice channels
Insights and Anlaytics
See your business critical data come to life through visually represented graphs and charts
Everything you need to know about WhatsApp for Business
Yellow.ai raises $78.15M to deliver total CX automation