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Conversate India Tour 2024
Scaling Customer Service with AI-first Automation
Be part of an exclusive event for business leaders to discover the latest innovations in Generative AI-powered customer experiences, gain insights from the success stories of leading enterprises, and discover the future of customer support automation.
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Missed the event? Watch it on-demand
Transforming customer service with AI-driven innovations
As AI-powered bots gain widespread adoption in India, join Kishore (CTO, Yellow.ai) in exploring its pivotal role in enhancing support operations and customer experiences. Seize this opportunity to learn strategies to stay ahead of the rapidly changing technology landscape and consumer behaviors.
CX 2.0: Insights into the future of customer support
Embark on an engaging conversation with industry trailblazers as they share their perspectives on the future of AI-powered customer service and the need for business to transform rapidly.
Transform your customer support from a cost center to a revenue center
Customer support is often seen as a necessary expense—a cost center that businesses must bear. However, with the right automation tools, support can be transformed into a powerful revenue-generating engine. This session will explore how the combined strengths of AWS’s cloud infrastructure and Yellow.ai’s Generative AI-powered customer service platform can drive this transformation.
Latest generative AI innovations driving impactful business outcomes
Customer support is often seen as a necessary expense—a cost center that businesses must bear. However, with the right automation tools, support can be transformed into a powerful revenue-generating engine. This session will explore how the combined strengths of AWS’s cloud infrastructure and Yellow.ai’s Generative AI-powered customer service platform can drive this transformation.
Leveraging generative AI for personalized experience
Generative AI is the talk of the town but how can businesses get the best out of this new technology? Our experts deep-dive into the real-world applications of Generative AI for customer service.
Navigating the future of AI-first Automation
As customer-centricity becomes pivotal in staying ahead of the curve for companies, Bikram Mazumdar, SVP, International Business (APAC + EMEA) at Yellow.ai, takes a future forward outlook on leveraging innovations in AI, voice automation and ticketing to drive business growth and customer satisfaction.
Esteemed speakers
from last chapter
Rendy Dalimunthe
CX Innovation Lead
Aditya Chintawar
CPO
Hardianto Puji Utama
Regional IT Project Manager
Herianto Iskandar
Commercial Lead Meta Business Messaging
Naveen Asrani
Head Strategic Business Growth
Ardian Atmaja
Head of Global Enterprise Solutions
Budi Santoso
Chief Experience Officer
Sourabh G.
VP Product Management
Rhoy-Virgil J
VP People Success
