Conversate India Tour 2024

Scaling Customer Service with AI-first Automation

Be part of an exclusive event for business leaders to discover the latest innovations in Generative AI-powered customer experiences, gain insights from the success stories of leading enterprises, and discover the future of customer support automation.

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Transforming customer service with AI-driven innovations

As AI-powered bots gain widespread adoption in India, join Rashid Khan (CPO, Yellow.ai) in exploring its pivotal role in enhancing support operations and customer experiences. Seize this opportunity to learn strategies to stay ahead of the rapidly changing technology landscape and consumer behaviors.

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CX 2.0: Insights into the future of customer support

Embark on an engaging conversation with industry trailblazers as they share their perspectives on the future of AI-powered customer service and the need for business to transform rapidly.

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Real life applications of generative AI

Yellow.ai has always been focused on creating meaningful value for customers with product capabilities aimed at maximizing business growth while utilizing lesser resources. We’re constantly evolving our platform to push innovation and bring the best of Generative AI technology to make customer support a breeze. This session will focus on some of the key product innovations that’ve been ahead of the curve, and guaranteed high customer satisfaction.

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Unlock the power of AI & CX Feat. Quadrafort Technologies

Discover the transformative potential of AI in customer service at our ‘Unlock the Power of AI’ session. Explore cutting-edge strategies and real-world applications that enhance service delivery, increase efficiency, and elevate customer satisfaction. Join industry leaders from Quadrafort Technologies as they share insights on integrating AI seamlessly into your operations to drive growth and innovation.

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Leveraging generative AI for personalized experience

Generative AI is the talk of the town but how can businesses get the best out of this new technology? Our experts deep-dive into the real-world applications of Generative AI for customer service.

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Navigating the future of AI-first Automation

As customer-centricity becomes pivotal in staying ahead of the curve for companies, Bikram Mazumdar, SVP, International Business (APAC + EMEA) at Yellow.ai, takes a future forward outlook on leveraging innovations in AI, voice automation and ticketing to drive business growth and customer satisfaction.

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