Global Enterprises trust Yellow.ai over the rest

Award-winning enterprise grade CX
automation platform

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Voice AI is revolutionizing conversational CX and future-ready brands are deploying Voice AI to stay ahead of the curve. Yellow.ai will provide your brand a great launchpad to kick off your CX automation journey.

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With Yellow.ai’s robust knowledge management features, you can enable your bot to understand thousands of pages in seconds, fetch and produce relevant information, which would help you to reduce costs, and improve customer experience.

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Connect with your customers in a language that is native to them, and win their hearts. Yellow.ai’s Multilingual sentence embedding based model enables customers to train intent classification models in one language and leverage the same training data for NLU across languages.

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Humanistic, 1:1 conversations

Ditch the CRMs built for the last decade. New age enterprises have agents & VA’s work hand-in-hand, offering recommendations, validating predictions & making each other better.

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Our VAs are not static. They crunch millions of anonymised conversations happening across the platform daily to improve predictions & get better with time.

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Think beyond traditional support. With Engage, your agents & marketers can map user journeys & reach out to consumers proactively - at the right time, right place.

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Why global enterprises choose Yellow.ai over LivePerson:

Key feature Yellow.AI Liveperson
Omni-channel
Web and Mobile App SDKs
Yes
Yes
IVR support
Yes
No
Languages
100+
40 Languages
Advanced NLP and ML Capabilities
Document Cognition (Search across thousands of documents)
Yes
No
Integrated audience segmentation
Yes
No
Platform capabilities
Native support for local languages
Yes
No
Deliver documents within messages
Yes
Yes
Integrated CRM and AI-powered ticketing
Yes
No
Enterprise-Grade Security, Compliance and Administration
Customer-bot connector: Unlock systems of record with an agent that runs behind your enterprise firewall and facilitates secure data exchanges between on-premise systems and bot's cloud-based infrastructure
Yes
No
Image processing and OCR for unstructured documents
Yes
No
Build and Test Bots
Batch triggered Test automation that generates report outputs with complete logs of all API calls and request chains.
Yes
No

700+ happy customers and counting

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