VoiceX: Incredibly human-like voice AI agents that can handle complex conversations autonomously. Experience VoiceX

Yellow.ai named a Challenger in 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

Affordable pricing plans tailored to your business needs

Experience the full potential of Yellow.ai’s powerful Conversational Service Cloud and Conversational Commerce Cloud solutions with our flexible and success-based pricing options. Find the perfect plan to elevate your customer engagement strategy.

Features

No of bots

Channels

Custom integrations (APIs)

Custom dashboards (data explorer)

Agents limit

Out-of-box integrations

MTU

User360

Campaign management

Code access

Custom events

Free

1

2

1

2

Limited

100/month

Max 1000 records
1000 transactions

1  active campaigns
Max 10 templates

Enterprise

Unlimited

All

Unlimited

Unlimited

Unlimited

Usage based pricing

Unlimited 1000 transactions
per user FU

Unlimited active campaigns
Unlimited templates

See how much you could save

Yellow.ai is mobilized for scale on a global level, driving efficient, cost effective solutions that can drastically improve your ROI. Calculate what your savings could look like.

Your Current Operations

Enter your metrics below to unlock your savings potential

Total tickets handled per year
Annual salary per customer service agent
Current customer service team size
Average time per ticket resolution
Yearly increase in ticket volume
scale
% of conversations you want AI agents to handle on their own

Your Savings Potential

Based on industry benchmarks and your inputs

TOTAL 5-YEAR SAVINGS
$2,113,304
That’s $35,222 saved every month!
$346,154
Year 1 Savings
13.8% of payroll
14,400
Hours Saved/Year
13.8% time reduction
108,000
Automated Tickets
90% automation rate
6.9
Agents Reassigned
To higher-value work
Efficiency Improvements
Resolution Time Improvement
90.0%
New Average Resolution Time
0.8 minutes
Hours Saved Monthly
1,200 hours
5-Year Compound Savings

Your savings grow year over year with business growth

Year-by-Year Breakdown

Year 1

$346,154

Year 2

+10.0%
$380,769

Year 3

+10.0%
$418,846

Year 4

+10.0%
$460,731

Year 5

+10.0%
$506,804
Total 5-Year Impact
Average annual savings: $422,661
$2,113,304
Report PDF

120000

50000

50

8

10%

90%

$2,113,304

That’s $35,222 saved every month!

$346,154

13.8% of payroll

14,400

13.8% time reduction

108,000

90% automation rate

6.9

90.0%

0.8 minutes

1,200 hours

$346,154

$380,769

+10.0%

$418,846

+10.0%

$460,731

+10.0%

$506,804

+10.0%

$2,113,304

Average annual savings: $422,661

Yellow.ai the driving force behind
your success

Waste Connections

“Our after-hours voice AI agent deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”

Doug Mooneyham

Director, Operations Applications

waste connections case study - yellow.ai

Randstad USA

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.”

Jessica Osborn

IT Operations Manager

Sony

“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher.”

Vishal Mathur

National Head of Customer Service

Sony case study - Yellow.ai

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