How conversational AI is transforming the retail and e-commerce industry?
5 billion consumers are texting on social media. Build and deploy your bot across 35+ messaging apps. Automate your CX workflows, get better conversions and deliver delightful customer experiences.Request a demo
Total CX automation platfrom recognized by Gartner & G2
Build an intelligent NLP powered chatbot in under 10 clicks
Excellent time to value - 60% automation in 30 days of go live
100+ languages available across 35+ text & voice channels.
100+ out of the box integrations
"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month"
"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers"
“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%”
“yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month”
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month”
We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot.
With yellow.ai’s approach of build once, deploy anywhere you can easily add channels to your customer engagement stack and let our chatbot take on conversations on your behalf.
Run targeted marketing and re-targeting campaigns across channels that generate quality leads and higher conversions with campaign management & analytics tool.
With yellow.ai’s technology and years of experience in various domains, you can expect to launch your first chatbot in less than 7 days.
Our chatbots pick up from past conversations on any channel to provide contextualised, personal interactions round the clock. Our chatbots can converse in over 100 languages.
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