Yellow.ai Raises $78.15M to Deliver Total Customer Experience Automation
Your first Chatbot is on us!
How to use AI to improve customer experience - Gartner Report
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360° hyper-automation
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
Democratizing AI
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
5 billion consumers are texting on social media. Build and deploy your bot across 35+ messaging apps. Automate your CX workflows, get better conversions and deliver delightful customer experiences.
Messages Per Day
Chatbots on WhatsApp alone
Business impact created yearly
Languages supported
Drive traffic & increase sales directly from Google search or Google maps on to Google business messages with yellow.ai’s Business Messages chatbot so you never miss a conversation.
Experience the same growth customer interactions & sales directly from Apple search or Apple maps on to Apple chat with yellow.ai’s Apple Business Chat chatbot & experience higher CSAT, every time.
Connect with billions of customers on your own verified WhatsApp Business account. Engage people with a WhatsApp chatbot on the ubiquitous conversational tool - WhatsApp, loved by customers & brands alike.
Increase your website lead conversions with the help of an AI chatbot deployed directly onto your website. Help your visitors with relevant information, on-demand and collect user journey insights to further enhance your website performance and user experience.
Deploy a chatbot on your mobile app to further enhance the capabilities of your app. Our enterprise-ready integrations to your back-end systems and seamless connectors to your app are highly flexible yet enterprise-grade secure.
Give native messaging a brand persona with RCS. Now the short message service or SMS can carry rich messaging with high-res media files and more like other messaging apps, giving brands another channel to leverage.
Get higher open rates with yellow.ai’s automation on mail. Respond quickly to incoming email leads with contextual analysis & deliver customized responses, allowing you to respond with the right message and engage potential leads.
WeChat has about 1 billion registered users from China alone. China uses WeChat for many use cases such as purchases & payments. If you want to scale support across Asia, yellow.ai’s WeChat Chatbot is the way forward.
1.3 Billion people use messenger every day. Facebook is the top social media platform even today. Qualify leads, launch smart promotions and support your customers through a Facebook messenger chatbot.
Facebook is the top social media platform & thus messenger has the next highest popularity with 1.3 billion users. Qualify leads, launch smart promotions and support your customers through a Facebook messenger chatbot.
Total CX automation platfrom recognized by Gartner & G2
Build an intelligent NLP powered chatbot in under 10 clicks
Excellent time to value - 60% automation in 30 days of go live
100+ languages available across 35+ text & voice channels.
100+ out of the box integrations
"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month"
Project Director
"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers"
“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month”
Business Unit Head
“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by ~15%”
Lead, Digital
“yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month”
CIO
“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month”
We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot.
Customer Experience and epayments Director, Southeast Asia, Zalora
With yellow.ai’s approach of build once, deploy anywhere you can easily add channels to your customer engagement stack and let our chatbot take on conversations on your behalf.
Run targeted marketing and re-targeting campaigns across channels that generate quality leads and higher conversions with campaign management & analytics tool.
With yellow.ai’s technology and years of experience in various domains, you can expect to launch your first chatbot in less than 7 days.
Our chatbots pick up from past conversations on any channel to provide contextualised, personal interactions round the clock. Our chatbots can converse in over 100 languages.
Everything you need to know about WhatsApp for Business
Yellow.ai raises $78.15M to deliver total CX automation