Channels
Human + AI
Safe AI
Integrations
Leveraging insights from 16B+ customer conversations annually, Yellow.ai’s agentic AI platform is built to autonomously drive human-like conversations for complex enterprise ecosystems. The platform utilizes 15+ cutting-edge LLM models to power AI agents that understand user intent, retrieve accurate information, achieve complex business goals, and maintain context throughout.
Enterprises get a ready to deploy AI blueprint — our agent discovery feature fetches historical information( customer data, knowledge bases and SOPs) to identify support issues and create AI agents that can tackle them.
Design workflows with simple prompts using our AI agent builder — no coding, no complexity. Our AI agents can work on multi-step queries and drive automated workflows, without any training.
Powered by our Agentic RAG architecture which combines intelligent retrieval with reasoning and action, Yellow.ai’s AI Agents don’t just retrieve—they think, act, and learn—and deliver next-level intelligence for your enterprise.
Our AI copilot makes debugging AI Agent behaviour easy — get complete visibility into how AI agents make decisions, call workflows, and drive every step of the conversation.
Automate real-time testing and evaluation within one interface, to ensure that deployments are robust, fast, and enterprise-ready.
Get access to in-depth conversation metrics, identify opportunities to improve CSAT, and drive higher automation of conversations with AI.
Track what works, what doesn’t — and continuously improve your AI agent’s ability to answer customer queries.
Contextual omnichannel support ( chat, voice, email)
Human-like Voice AI
Agentic discovery & analytics
AI powered testing & debugging
AI-powered agent assist
Prebuilt integrations across 150+ enterprise systems
Data security and privacy
Less than 1% hallucination rate
Multi-modal capabilities