How Virtual Assistants on WhatsApp are Redefining Brand Conversations

Speakers
Raghu Ravinutala

Co-Founder & CEO, yellow.ai

Anubhav Soni

Strategic Partnerships, WhatsApp Inc.

Renisha Rower

Strategic Partnerships WhatsApp Inc.

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What will you learn?

1

Personalized customer interactions: The new normal in CX

The majority of customers today are looking to communicate in real-time with brands. They also expect companies to understand their needs and expectations and cater accordingly.

2

Leveraging the WhatsApp API for communication

The WhatsApp Business API allows you to seamlessly connect with customers at scale in a simple, secure, and reliable way.

3

Virtual assistants on WhatsApp

WhatsApp chatbots are quickly becoming popular among businesses. With powerful 2-way communication, customers can connect with businesses like never before.

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