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How Conversational AI is transforming the Retail & E-commerce industry – featuring Tech Mahindra
Tejeswi Sreekantan
Vice President GlobalPartnership, Yellow.ai
Nikhil Pereira
Global Head – CX Practice, Tech Mahindra
Vaibhav Dalal
Head of Delivery – Automation
& Conversational AI,
Tech Mahindra
Watch Now
What will you learn?
- What is the importance of CX for building future-proof enterprises?
- How to leverage conversational AI to redefine the way enterprises connect with customers, employees, and vendors
About Speakers
Tejeswi Sreekantan
Vice President GlobalPartnership, Yellow.ai
Tejas has over a decade of experience in the SaaS industry building successful sales teams to expand into global markets. A specialist in building sales teams for startups and displacing established enterprise software solutions globally, Tejas is building a 5x YoY growth across APAC, Middle East, Europe and ANZ market at Yellow.ai.
Nikhil Pereira
Global Head – CX Practice, Tech Mahindra
Customer Experience (CX) evangelist responsible for 360 degree Digital
Transformation across People, Process and Technology. Nikhil leads all CX related initiatives for existing and new clients, and drives CX consulting, providing expert guidance for large strategic deal and building end-to-end CX capability stack for Tech Mahindra.
Vaibhav Dalal
Head of Delivery – Automation & Conversational AI, Tech Mahindra
Customer Experience (CX) evangelist responsible for 360 degree Digital
Transformation across People, Process and Technology. Nikhil leads all CX related initiatives for existing and new clients, and drives OX consulting, providing expert guidance for large strategic deal and building end-to-end CX capability stack for Tech Mahindra.
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