Connected CX: The Catalyst for Sustained Growth

Speakers
Sachin Bhatia

Co-Founder, Ameyo

Tarun Jain

Director of IT & Innovation Knowmax

Neil Barman

Chief Growth Officer yellow.ai

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What will you learn?

1

Role of 360 degree telephony and knowlegde management

Discover how contact center solutions and knowledge managment go hand-in-hand in offering a connected, proactive customer experience.

2

How conversational AI drives impactful customer relationships

In the age of instant query resolution and self-service, AI-powered chatbots have a key role in enabling seamless customer support.

3

How to link your CX initiatives with ROI

Learn how to design a CX strategy that caters to customer needs while being closely aligned to business objectives

About Speakers

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