Your first Chatbot is on us!
#FeatureFriday - Uplift your website engagement with inbound campaign manager
Gartner : Adapt a customer centric approach to drive CX
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
For an industry that needs to provide unhindered services to its consumers round the clock, chatbots employed on the text and voice-based interfaces enable people to self-serve their queries, anytime.
Reduction in enquiry calls
Increase in CSAT
Increase in efficiency
Go live faster with our pretrained bots that conduct versatile conversations in any language due to our robust NLP engine. Our bots can scale up instantly to deal with a large volume of requests. They integrate seamlessly with various channels and software platforms, making a world of difference in improving the overall customer experience.
Self-serve 24/7 support across voice & text. Enable customers to lodge complaints or get resolutions via the chatbot.
Notifications & alerts
Notify about consumption patterns, tips to manage consumptions & criticals like maintenance schedules, outage, etc.
Collect payments through the bot which can integrate with various payment service providers & via scanning the QR code on the bill.
For individuals desirous of making utility service payments at the store, the chatbot can locate designated stores basis the consumer’s pin code.
Retarget churned leads
Churned customers who are now using a different utility service provider can be re-targeted by pushing new offers through Voice and WhatsApp channel.
Enagage, qualify and convert leads through intelligent conversational ads. The bot can integrate with CRM to store information & run campaigns
Relocation of service
The chatbot can capture the customer’s details and assist in relocating the connection/service to the new location when a customer moves.
Provision of temporarily suspending the utility service for the required number of days through the chatbot is available for consumers’ ease.
Auto-detect fraudulent calls through sophisticated IVR technology.
Offer 24/7 customer support in over 100 languages across Website, App, Voice, Whatsapp and more.