VoiceX: Incredibly human-like voice AI agents that can handle complex conversations autonomously. Experience VoiceX

Yellow.ai named a Challenger in 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms

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10 Reasons Why 1300+ Enterprises Trust Yellow.ai

Updated: August 29, 2025

Transform every customer and employee interaction with our Agentic AI platform—built to help enterprises scale, cut costs, and boost performance.

1. Built for Enterprises, Scale With Confidence

With a proven track record across 85+ countries, Yellow.ai delivers enterprise-grade features that keep you ahead—enterprise grade security, multilingual and multi-channel support, agentic RAG, advanced analytics, and more.

16B+ conversations annually | 135+ languages | 150+ integrations | 35+ channels

Impact: Customers see up to 60% lower operational costs, 50% higher efficiency, and 97% agent accuracy.

2. The Only Complete AI Development Lifecycle Platform

While others play catch-up, Yellow.ai’s Agentic AI platform automates the entire AI lifecycle for enterprises—from building and debugging to testing and optimizing.

Powered by 15+ cutting-edge LLMs, our AI agents:

  • Understand intent
  • Retrieve accurate answers
  • Execute complex workflows
  • Maintain conversation context

3. Superior Omnichannel Support for Seamless CX & EX

While other players are still playing catch-up in the Agentic AI space, Yellow.ai already delivers exceptional results across industries. It is built on a multi-LLM architecture enabling dynamic, goal-oriented, and human-like conversations on a range of channels. Serve customers 24/7, 365 days a year across 35+ channels with no loss of context—whether they switch from email to WhatsApp, or chat to voice. Real-time, multilingual support ensures every conversation feels local.

4. Advanced Voice Automation Recognized by Analysts

With VoiceX, your AI agents understand any language, tone, or accent—delivering human-like, personalized experiences globally, at scale, with ultra-low latencies for real-time responsiveness. Conversations flow naturally, without awkward pauses, so every interaction feels effortless.

5. Build Enterprise-grade AI Agents in Minutes

Define your goal—our no-code builder does the rest. Our AI agents can:

  • Handle text, voice, and visual inputs with ease
  • Retrieve precise data
  • Reason intelligently
  • Act autonomously

6. AI-Powered Testing for Hassle-Free Deployments

Automatically generate test cases from your existing documents and conversations, proactively Identify risks across thousands of scenarios before launch. Our automated testing suite simulates realistic customer interactions to identify failures and edge cases which traditional testing often misses—so you go live with confidence. 

7. Go to Market Faster with 150+ Plug-and-Play Integrations

Connect instantly to Salesforce, Zendesk, Genesys, NICE, and more—without writing any code. Launch in minutes instead of months and drive value faster. Learn more about our integration capabilities.

8. Smart Analytics for Continuous Optimization

Our Analyze module turns every conversation into an opportunity for improvement. It:

  • Generates concise, actionable conversation summaries
  • Captures top-performing responses and adds them to your knowledge base
  • Identifies patterns and areas for enhancement using historical data

This self- learning feedback loop ensures your AI agents keep adapting, and performing at their absolute best.

9. Transparent and Competitive Pricing Model That’s Hard To Beat

Yellow.ai’s consumption-based pricing helps enterprises achieve more by spending less, with proven results of 60% cost savings, a 50% increase in conversions, and a 30% reduction in cost per lead.  Additionally, our professional services team ensures smooth implementation to maximize your investment. 

10. Enterprise-grade Security That Meets Every Requirement 

Backed by ISO, HIPAA, SOC2, and GDPR certifications, Yellow.ai is built to meet the highest security standards and compliance requirements. PII and sensitive data are masked at the data layer, so compliance is built-in—not an afterthought.

As we continue to innovate and redefine conversational AI, empower your business to excel in customer interactions with Yellow.ai today.

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Customer delight: The Yellow experience in their own words

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational Al use cases throughout the organization.”

Jessica Osborn
IT Operations Manager

“Yellow.ai’s VoiceX has the ability to completely transform the customer’s interaction. Voice AI is a great tool for our customer service professionals and is so intuitive that it raises the bar on the Customer’s experience with Ferrellgas.”

Joanne Reusch
Director, Service Quality

“Our After-Hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”

Doug Mooneyham
Director, Operations Applications

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Incredibly Human-like AI Agents Built for Enterprise Scale & Security

Zero Engineering Lift | 100+ integrations | Multi-LLM architecture
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