Smart Document Sync

Automatically keep your knowledge current

Connect easily to any data source, APIs or third party integrations- PDFs, Word docs, Excel files, sitemaps or connect to Amazon s3 bucket, Google drive, Sharepoint- everything gets indexed.

Setup automatic syncs (daily/weekly/hourly) of your enterprise’s data to ensure that the knowledge base is always updated.

Advanced information retrieval

Access key information instantly

Simplify search across all your business systems with context aware chunking- our AI agents categorize documents by meaning and with automated metadata tagging, they eliminate broad, unstructured searches. With semantic and entity based search for better accuracy, they retrieve the most relevant content in seconds—boosting customer satisfaction and cutting resolution times

Multi-step reasoning with automated actions

Interact with agents that listen, question and act

Yellow.ai’s AI agents combine real-time information retrieval with reasoning capabilities to solve complex queries, within the same conversation. They can not only fetch the right information, but also decide the next best action. Based on what’s retrieved from the knowledge base, the AI agent can collect user data, trigger multiple workflows, or escalate issues — all dynamically, without any prior configurations.

VISUALIZE HOW YOUR AI THINKS

Enhance user experience with smart conversations

Our AI agents leverage conversational context to understand user queries accurately, retrieve the right information accordingly, without the user needing to repeat themselves. They remember an entire conversation and ask clarifying follow-up questions when the user’s question is vague, mimicking human agents to improve first-contact resolution.

Additionally, with multi-modal support, our AI agents can answer via text as well as image, videos and rich media.