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From routine calls to remarkable connections – Voice AI at work
Experience personalized, context-aware interactions that boost CSAT scores by 40%, all powered by our advanced Voice AI.
Voice AI that never sounded more human!
90%
queries self-served
60%
reduction in operational costs
40%
increase in CSAT
50%
increase in agent productivity
Transforming customer service with AI for voice
VoiceHUB, an AI-first voice automation platform streamlines customer interactions across channels and ticket lifecycles and improves customer experience.
Unify brand voice across channels:
Customers expect personalized and contextually relevant interactions when they interact with voice AI agents.
By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.
Personalize conversations with advanced voice capabilities
Deploy multilingual AI for Voice, adept at active listening, and context-switching, to handle customer interruptions with context and empathy.
Seamlessly transition queries from AI to human
Handle call transfers between AI and human agents, facilitating high-quality interactions for both routine and complex inquiries, with Voice Inbox.
Equip agents with real-time AI suggestions to resolve tickets quickly and more effectively, and increase the team’s efficiency by 50%.
Achieve faster time to value with quick setup
Design voice bots effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.
Speak the language of the customer
Connect with customers worldwide in over 135 languages. Customize tone and dialect based on geography, creating a tailored experience for each interaction. Paired with DynamicNLP, AI for Voice accurately understands user intent with 97% accuracy.
Plug & play voice app integrations
Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.
Deliver an exceptional experience while
driving down costs by 60%
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Conversational Service Cloud
Boost productivity and customer engagement with enterprise-grade self-serve support.
Conversational Commerce Cloud
Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.
Conversational EX
Cloud
Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.
Yellow.ai, the driving force behind your
success
Waste Connections
“Our after-hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”
Sony
“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher.”
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
