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Envision Chapter 7 NAmer Edition
In the last year or so, AI Agents have moved past the experimental phases and are getting increasingly woven into the fabric of enterprise CX operations. Early enterprise adopters across industries are seeing transformative results. In this virtual event, industry leaders shared real deployment stories, compare playbooks, and explore what’s working (and what isn’t) in AI-first customer service.
Get sharp insights, practical takeaways, and a clear roadmap to shape your 2025 AI strategy from those who are getting it right!
Opening Keynote
Raghu Ravinutala, our Co-founder & CEO revealed the “The AI Promise” and how it can solve today’s Impossible Ask of delivering world-class CX at scale while cutting costs, and shares details on:
Fireside Chat
Ryan Culver, the Director of AI and Innovation at SelectQuote, in a fireside chat with Allie Thoms, Sr. BD Manager, shared some fantastic insights on what it takes to successfully implement AI. He talked about:
Customer Session
Adam Schneebaum, Sr. Product Manager Operations at Cherry – in conversation with Paul Anderson, Account Manager at Yellow.ai – gave us an insider’s look at how AI is transforming the Financial Services sector, showing us just how much it can boost efficiency, cut costs, and keep customers happy.
