Ditch the ordinary:
Go Yellow to reduce support costs by upto 60%

Why choose dumb bots when you can have Yellow.ai’s Generative AI-powered bots? Level up your support operations with the market leaders of Conversational AI today!

Experience now

Trusted by over 1100 enterprises

Why switch to Yellow.ai?

Yellow.ai Named a Challenger in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms!

Faster time to value and accuracy

With our Generative AI-powered platform, we enable enterprises with zero setup FAQ bots that solve more than 90% of FAQ questions without any setup
30-40% faster implementations than those of competitors; due to our best-in-class no-code tools, AI Copilot and pre-built marketplace components
Generative AI-powered agent assist features like tonality suggestions, chat summaries and customer insights to decrease tickets handling time by upto 50%

Greater confidence and effectiveness

Yellow.ai is one of the largest Enterprise Conversational AI Platform players with a global presence, serving numerous industries which provide rich datasets for highly accurate models
In-house LLM model that reduces hallucinations to near zero and gives significantly faster response than other models
Design of our architecture enables the coordinated operation of multiple LLMs, thereby harnessing the most suitable model for the given task

Competitively priced

With Yellow.ai, customers have seen up to 60% cost reduction in operation costs in customer support and contact center automation.
Leverage market leading product features with competitive and transparent pricing to maximize ROI.

The Yellow.ai Edge: Other Platforms Just Can’t Compete

Capabilities

Yellow.ai

Other Platforms

NLP and machine learning capabilities

DynamicNLPTM – unsupervised learning capability with multiple intent training and recognition

Limited NLP and ML capabilities compared

Integration and customization

Pre-built templates, workflows, and integrations for enterprise use, right out of the box

Complicated integration process

Bot building

Zero-setup experience with the Generative AI-powered platform

Requires developers to design conversation flows and handle context

Business application focus

Multi-LLMs trained on industry and enterprise data to maximize applications

General-purpose natural language understanding and generation

Security and compliance

Built-in enterprise-grade security and compliance. Backed by ISO, HIPAA, SOC2, and GDPR certifications

Dependent on the implementation, may need additional security measures

Omnichannel orchestration

Build once and deploy on 35+ voice and text channels

Lesser channels and limited voice capabilities

Language capabilities

Native support for 135+ languages

Supports fewer languages

Professional services

Full stack professional services depending on business needs

Limited implementation services

Pricing and support

Transparent and competitive pricing

Complicated pricing with possible hidden charges

Feature Breakdown: Why Yellow.ai Stands Above the Rest

Generative AI powered dynamic chat

Yellow.ai platform leverages DynamicNLPTM and generative AI to deliver context-aware conversations capable of recognizing vertical-specific intents
Other platforms are relying on general-purpose natural language understanding and generation models which leads to ineffective resolutions

Advanced Voice AI capabilities recognized by Gartner

Go to market 50% faster with Yellow.ai voice AI agents which can have human-like interactions on 135+ languages, adept at active listening, context-switching, and personalized responses.
Voice AI capabilities provided by competing platforms face issues like latency, limited interruption handling and low intent accuracy

Truly no-code: No training or learning needed

Powered by Generative AI, Yellow.ai provides Zero Setup bot deployment to roll out bots in seconds, without the need for flow design or development.
Other platforms have limited bot-building and training capabilities and are catching up on pre-trained models.

Agent assist powered by latest innovations in AI

Drive agent productivity with zero touch customer service and boost performance with Generative AI-powered helpdesk by Yellow.ai
Competing platforms are developing generative-AI powered tools for agents, but the use cases are limited

Switching makes sense with Yellow.ai

Hassle-free migration

Seamless support for data migration with additional assistance, if needed

Training and education

Detailed documentation, online tutorials, video resources, and live training sessions

24/7 support

From initial setup to going live, Yellow has your back in your customer delight journey

The Yellow experience in customers’ own words

Sales & Marketing – Live Chat

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational Al use cases throughout the organization.”

Jessica Osborn

IT Operations Manager

Sales & Marketing – Live Chat

“With deep back-end integration with the Sony CRM, the voice Al agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.a for their support in taking Sony’s exceptional customer service support a notch higher..”

Vishal Mathur

National Head of Customer Service

Read the story

Sales & Marketing – Live Chat

“Our After-Hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”

Doug Mooneyham

Director, Operations Applications

Read the story

Ditch the ordinary: Go Yellow to reduce support costs by upto 60%

Trusted by over 1100 enterprises

The Yellow.ai Edge: Other Platforms Just Can’t Compete

Feature Breakdown: Why Yellow.ai Stands Above the Rest

Switching makes sense with Yellow.ai

Hassle-free migration

Training and education

24/7 support

The Yellow experience in customers’ own words

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational Al use cases throughout the organization.”

“With deep back-end integration with the Sony CRM, the voice Al agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.a for their support in taking Sony’s exceptional customer service support a notch higher..”

“Our After-Hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.”

Ditch the ordinary:
Go Yellow to reduce support costs by upto 60%