Platform
Channels
Optimize user engagement with WhatsApp automation
Experience the power of Yellow.ai’s WhatsApp Conversational Automation for end-to-end customer delight. Harness real-time support and tailored conversations to elevate engagement, drive higher conversions, and foster brand loyalty, delivering lasting impact on your business’s success.
Reimagining customer delight driving high impact results for businesses
50%
enhanced lead generation
80%
queries self-served
20%
boost in sales conversions
40%
increase in CSAT
24/7 support for quick resolutions
Instant response with zero wait time
Achieve over 80% query automation and instant resolutions at scale using Dynamic Automation Platform, streamlining customer support and driving impactful outcomes for your business.
Run hyper-personalized campaigns at scale
Personalized engagement
Tap into customer behavior and preferences using Conversational Marketing Cloud. Use advanced Conversational templates powered by multi-LLM architecture to create engaging conversations and maximize conversions.
Move beyond just customer support
End-to-end conversational commerce
Our no-code Dynamic Automation Platform (DAP) enables you to craft delightful conversational experiences at every step of the customer journey. Make it easy for your customers to not only ask support queries, but also to explore, evaluate and buy products right from the same conversational interface that’s well-integrated with a range of systems, including leading payment gateways.
Optimize and scale results
Smart insights and analytics
Harness smart insights from Dynamic Automation Platform to optimize critical business metrics, enhancing lead generation, conversion rates, and campaign performance for measurable, impactful results.
Deliver an exceptional experience while driving down costs by 60%
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Conversational Service Cloud
Boost productivity and customer engagement with enterprise-grade self-serve support.
Conversational Commerce Cloud
Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.
Conversational EX
Cloud
Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.
Yellow.ai, the driving force behind your success
BMRCL
“Bengaluru Namma Metro’s recently launched WhatsApp-based QR ticketing service is a huge step towards providing commuters with a hassle-free experience. The multilingual chatbot enabled by Yellow.ai is helping over 100,000 commuters with various essential services ensuring a seamless customer experience.”
Hyundai
“Conversational AI-powered Chatbots with yellow.ai enabled us to listen to our customers and answer their queries, instead of providing them with menu-based options to choose from. WhatsApp chatbots have helped us reduce our dependence on third-party contact center agents, allowing our brand to directly interact with customers.”
Elevate your customer experience with a free WhatsApp chatbot
The most trusted & award-winning AI platform out there.
