Channels
Human + AI
Safe AI
Integrations
Yellow.ai Named a Challenger in 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Yellow.ai Named a Challenger in 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
Yellow.ai’s enterprise-grade, Agentic AI platform enables organizations to build, deploy, test and optimize AI agents at scale. Our AI agents understand user intent, maintain context, provide human-like conversations, that transform customer and employee experiences.
What Makes Yellow.ai Different
15+
LLMs to ensure
scalability and speed
16B+
annual conversations fueling
AI’s accuracy
60%
reduction in
operational costs
Advanced Agentic AI for Enterprise Scale
Achieve ~0% hallucinations with our specialised in-house LLMs that ensure precise, context-rich responses.
Exceptional Customer Experiences Across Industries
Yellow.ai has received high customer ratings for both overall usability and customer experience, from a well-balanced distribution of customers across as BFSI, retail, consumer goods/services, healthcare, hospitality, telecommunications and more.
Truly Omnichannel Support
Yellow.ai’s platform is built to meet the highest security standards and compliance requirements, ensuring that your data is always safe and secure. ISO, HIPAA, SOC2 and GDPR certified platforms – ensuring privacy, security and compliance is our top priority.
Superior Analytics That makes sense for the New Age
Understand what works, what doesn’t — and continuously improve your AI agent’s ability to answer customer queries. Get insights from historical data; identify improvement areas for overall customer experience through detailed conversation analysis.
Faster Deployment and Time-to-value with 150+ Integrations
With our no-code AI agent builder, create AI agents in a matter of minutes, and seamlessly connect to your existing tech stack via pre-plug-n-play integrations, including Salesforce, Zendesk, Genesys, ServiceNow, Nice, etc.
Clear and Flexible Pricing for Enterprise Growth
Yellow.ai’s pricing plans offer clarity, predictability, and flexibility for enterprises to manage and scale their AI needs. Additionally, our professional services team ensures smooth implementation to maximize your investment .
Trusted by 1300+ Enterprises
Disclaimer – Gartner, Magic Quadrant for Conversational AI Platforms, Gabriele Rigon, Justin Tung, et al., 13 August 2025.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
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Incredibly Human-like AI Agents Built for Enterprise Scale & Security
Zero Engineering Lift | 100+ integrations | Multi-LLM architecture
