Platform
Channels
Elevate customer service: Automated interactions across 35+ channels
Our platform enhances customer engagement by 60% by maintaining conversation continuity across channels, and reaching customers, no matter where they are.
World’s leading enterprises trust Yellow.ai
One platform: Multiple channels
Be available for your customers on demand and reduce the cost of handling customer queries. Drive engaging and hyper-personalized conversations across 35+ channels in 135+ languages. Boost your CSAT by 40%.
~90%
automation in 30 days
Text automation
Provide immediate, on-demand query resolution to your customers using dynamic AI agents, capable of scaling conversations with our multi-LLM-based customer service platform.
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80%
queries self-served
Voice automation
Leverage advanced voice AI agents for unified brand communication across 35+ channels. Designed to handle customer interruptions with context and empathy, our voice AI agents can respond to interruptions while seamlessly resuming the prior conversation, resulting in a more satisfying customer experience.
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85%
reduction in ticket volumes
New Email automation
Streamline up to 80% of inbound email inquiries to expedite resolutions and lower operational costs. Provide your customers with a tailored self-service experience with efficient email support. Facilitate smooth transition to human agents based on the customer’s request
Learn moreQuick and easy integrations
Simply integrate Yellow.ai across your favorite apps in just one click. No rip and replace.
Automated suggestions, prompts & reminders along with in-chat commerce, leveraging our pre-built payment gateways.
Google Business
Deploy hype-local chatbots to converse with potential leads for your Google business listings.
Automate DMs, comments and responses, plus proactive upselling of your products or services.
Slack
Build customized conversational bots for Slack account to enhance team collaboration and streamline workflows.
When people meet AI, amazing things happen
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
