Diverse Languages, United Support

Self-serve up to 90% of incoming queries in 11+ regional Indonesian languages to drive contextual, empathetic resolutions while reducing operational cost

Scale your support operations to drive measurable business impact

90%

Queries
Self-served

60%

Reduction in
operational costs

Multilingual Self Serve

Automate customer support with human-like conversations in 11+ regional languages:

Indonesian
Banjarese
Minangkabau
Sundanese

Acehnese
Buginese
Javanese
Toba Batak

Balinese
Madurese
Dayak Ngaju
Lampungnese

Indonesian
Acehnese
Balinese
Banjarese
Buginese
Madurese

Minangkabau
Javanese
Dayak Ngaju
Sundanese
Toba Batak
Lampungnese

Advanced Search and Summarization

Utilize Komodo-7B to understand search queries put in regional languages, fetch relevant information and condense lengthy documents, articles, or customer inquiries into concise summaries, facilitating quicker understanding and response

Colloquial Understanding

Talk with customers the way they talk in day to day life. Whether it’s a mix of English and Regional Languages or specifically used slang terms, our LLM understands it all and responds effectively.

Sentiment Analysis

Trained on 8.5B+ Indonesian tokens to understand tone and sentiment of customers in regional language and dynamically adapts responses to provide empathetic customer experiences

Scale your support operations across diverse regions with multi-lingual intent understanding and responses

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