The Smartest Bot Out There

You need a conversational platform that truly understands your customers. Speaks their preferred language anywhere, anytime. And slashes support cost by 60%. No-coding required!

Future-proof your investments now, and do more with less.

Download CX Report

Keeping Up With Customers

Modern digital customers expect everything on demand and personalized, but CX leaders are struggling to respond due to:

Low customer satisfaction

High customer acquisition costs

Rising OpEx for contact centers

Low agent productivity

High agent turnover

Siloed data and systems

66% of businesses have added AI for customer support to tackle these problems because
74% of users prefer interacting with chatbots for simple queries.

Source: https://store.psfk.com/

Say CX? Say Yellow.

Our customer success speaks for itself

fewer queries for your
agents

Self-service across the
customer lifecycle

reduction in
operational costs

Decrease in agent
hiring and turnover

increase in CSAT
scores

Personalized conversations,
solutions and actions

It’s Automagic

Accelerate your CX automation journey at the one-stop smart shop

Download CX Guide

From Silos to Symphony in a Few Clicks

Uncertain economy making you unsure?

Customer
Support

On-demand and instant query resolution across customers’ preferred choice of channel and time at an infinite scale

Acquisition costs increasing daily?

Customer
Engagement

Enriched and hyper personalized customer engagement with the right information at the right time and place

Legacy systems leaving you behind?

Conversational
Commerce

Achieve 3x boost in sales with seamless conversions enabled by Dynamic AI Agents right from the same conversational interface

Smart Starts Here

Get everything you need for a delightful customer experience, from seamless integrations with leading business systems to real-time actionable insights right out of the box.

Download CX Guide

Unmatched Benefits of Yellow.ai Smart Bots

Instant self-serve

Our dynamic AI agent ensures zero wait times, enabling on-demand query resolution around the clock at infinite scale with support for 35+ channels and 135+ languages.

Frictionless omnichannel experiences

Pick up conversation from where your customer left, with maintained history supported across channels. Seamless, connected and delightful customer experience in its truest sense!

Perfect blend of Human + AI

Have our dynamic AI agents instantly respond to routine queries and seamlessly transfer to human agents for more complex ones with historic context of the conversations at hand.

Not just fetch info but get things done

Whether your customers want to book an appointment or track their order, our Dynamic AI Agent can get things done by seamlessly integrating with 100+ leading business systems: ERP, CRM, SCM, payment gateways and more.

Real-time actionable insights

Get deep insights to improve performance based on agent metrics, bot metrics, conversation quality, SLAs, CSAT scores and more.

Dive In With DynamicNLP™

Tired of lengthy bot training cycles? Yellow.ai’s DynamicNLP reduces bot training times from months to minutes for accelerated deployment, improved ROI and to deliver a power-packed performance with intent accuracy of 97%.

Hear From Our Customers

Get to know us from the businesses that use Yellow.ai every day.

“The Yellow.ai’s conversational bot helps in successfully responding to more than 100,000 customer queries a month saving more than rn10,000 agent hours monthly.”

– Ananth Prakash, Project Director, Xiaomi