WEBINAR
Not All CX Problems Need AI: How to Find the Ones That Do
In today’s AI-driven landscape, businesses are bombarded with the idea that AI is the ultimate solution for customer experience (CX) challenges. However, knowing where not to implement AI is just as critical as knowing where to use it. This webinar is designed to help CX leaders and decision-makers cut through the hype and strategically determine when AI is the right tool for the job. You’ll gain insights on prioritizing AI initiatives that deliver tangible value while avoiding unnecessary complexity and investment.
Tuesday April 15, 10:00 AM CT
Attend and receive a $40.00 Amazon Gift card and go into a lucky draw for a brand new Yeti Cooler! 
Insights from:
Mark Leibowitz
VP, Financial Services
Ryan Meinke
Sales Director
Nick Stocking
Channel Account Manager – West
What Will You Learn
Join us to explore a structured, strategic approach to AI adoption in customer service and learn how to make informed decisions that enhance CX without unnecessary complications.
Problem Identification Framework
How to diagnose which customer service pain points truly warrant AI solutions versus those better solved through other means
The AI Opportunity Matrix
A practical tool for evaluating and prioritizing automation initiatives based on complexity and business impact
Implementation Roadmap
The three-layer approach to AI deployment that balances quick wins with long-term transformation
Cost-Benefit Analysis
How to calculate the true ROI of AI initiatives beyond simple cost reduction metrics
Strategic Partner Selection
Critical questions to ask when evaluating AI vendors and implementation partners
Maximizing success with Yellow.ai & Americom
Unlock your business’s potential with the combined strengths of Yellow.ai and Americom. This partnership equips enterprises with cutting-edge AI and robust telecommunications solutions, enabling you to streamline operations and enhance customer interactions. With our joint offerings, businesses can expect to see significant improvements in efficiency, reduced operational costs, and a superior customer experience. Explore how our integrated technologies can transform your customer service landscape and drive your enterprise toward a future of innovation and growth.
