CXO Dinner

Voice AI: Unleashing its Potential for the BFSI Industry

Automate your customer support calls with smart voice AI bots and lead engaging conversations with a human touch. Be a part of this opportunity and discover how to give a conversational makeover to your existing IVR system. Join fellow peers and senior leaders as we discuss how voice AI can transform customer experiences in the BFSI industry.

6 PM to 10 PM IST

November 22nd, 2022

Grand Hyatt Mumbai Hotel & Residences, Mumbai

Unlock superior customer experiences in the
BFSI industry with voice AI

Gartner reveals that 50% of the BFSI organizations have already invested in new technologies and conversational AI is the top preference to deliver tailored customer experiences at scale. Following this wide application, the voice recognition market is expected to grow to
USD 27.2 billion by 2026
.

(Source: Mordor Intelligence)

Modern consumers want personalized, proactive and on-demand support for their queries. Voice AI bots helps businesses reach out to customers via the right channels at the right time without being intrusive.

Yellow.ai is on the leading edge of innovation where we are transforming the BFSI industry with game-changing voice automation solutions and we invite you to be a part of this exciting journey.

Explore how voice AI in BFSI can deliver personalized experiences while cutting costs, driving operational efficiency and improving customer satisfaction scores, exponentially.

Join us for an insightful session as we explore:

How Yellow.ai voice automation provides excellent customer support right from the first point of contact and offers quick resolution of queries, e.g., opening new accounts, balance inquiries, fund transfers, online payments.

How the human + AI approach enables live agents to focus on the challenging issues while the intelligent voice agents handle repetitive tasks, delivering moments of trust for customers and increasing their satisfaction.

Live demonstration of different use-cases of voice bots in the banking and insurance sector.

Join us for an insightful session as we explore:

How the human + AI approach enables live agents to focus on the challenging issues while the intelligent voice agents handle repetitive tasks, delivering moments of trust for customers and increasing their satisfaction.

How Yellow.ai voice automation provides excellent customer support right from the first point of contact and offers quick resolution of queries, e.g., opening new accounts, balance inquiries, fund transfers, online payments.

Live demonstration of different use-cases of voice bots in the banking and insurance sector.

Don’t miss the opportunity to take this wealth of knowledge back to your organization and speed up your company’s automation efforts using voice AI.

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