Optimize customer interactions with automated text messages

Yellow.ai’s text message automation empowers customers to connect with businesses in their preferred communication channels, language, and time, facilitating their end-to-end journey from initial discovery and purchase to ongoing support.

Book a demo

Personalizing conversations at scale across key messaging channels

80%

queries self-served

30%

enhanced lead generation

40%

increase in CSAT

20%

boost in sales conversions

Effortless text-based interactions

Empower your customers with engaging, human-like text conversations using our dynamic AI agents that intuitively listen, understand context, and deliver personalized responses tailored to each individual’s needs.

Frictionless omnichannel experiences

Enable your customers to engage with your brand seamlessly across 35+ channels, maintaining conversational context throughout interactions, anytime and anywhere.

Instant self-serve with zero wait times

Provide immediate, on-demand query resolution to your customers using dynamic AI agents, capable of infinite scaling with our multi-LLM-powered platform. Achieve up to 90% automation in 30 days for all customer inquiries.

Strong blend of
human + AI

Provide self-service solutions for common customer inquiries through our advanced dynamic AI agents, while directing more complex questions to live support representatives, ensuring context preservation for a delightful experience.

Personalized
campaigns

Generate and nurture leads via hyper-personalized automated text campaigns across key messaging channels based on smart insights into customer preferences.