New: AI for natural, human-like voice conversations in real-time. Experience VoiceX

Experience VoiceX

Language

English (US)

English (UK)

Bahasa (ID)

English (PH)

العربية (AR)

Platform

Customer service automation platform

A multi-LLM architecture, continuously trained on billions of conversations for scalability, speed, and accuracy for enterprises.

AI agents

Voice & calls Text & instant messaging Email automation

AI assistants

Omnichannel agent assist

AI analytics

Real-time reports and dashboards Yellow.ai Analyze

Integrations

Go live in an instant with 100+ plug-n-play integrations

Yellow.ai + Zendesk

Revolutionize Customer Service with Yellow.ai & Zendesk Sunshine Conversations

Yellow.ai + Genesys

Transform contact center operations with Yellow.ai and Genesys

Yellow.ai + Freshdesk

Drive powerful customer & employee experiences with Yellow.ai & Freshworks

Yellow.ai + HubSpot

Turn your leads into loyal customers with Yellow.ai and Hubspot

Solutions

By Use Cases

Customer service

Automate & personalize customer support

Employee Experience

Enrich & elevate employee experience

Pricing

Yellow.ai pricing tab image

By Industry

BFSI

Solutions for banking financial services & insurance industry

Healthcare

Solutions for healthcare and pharmaceuticals industry

Utilities

Solutions for oil, gas and utility industry

Retail

Solution for retail and e-commerce industry

Other Industries

Dynamic AI solutions for every industry

Resources

Discover

Case studies & testimonials

Success stories and testimonials from our customers across industries

ROI calculator

Are you maximizing cost savings yet? See how much you can save with Yellow.ai

Safe AI

LLMs

Our Large Language Models

YellowG LLM

Instant setup, faster response times and less than 1% hallucinations

Orchestrator LLM

Industry-first LLM for contextual conversations with zero training

Komodo 7B

Indonesia’s first LLM for customer support, available in 11+ languages

Analyze LLM

Enhances bot interactions with deep insights and advanced self-learning capabilities

Resources

Customer service automation Yellow.ai

Contextual customer conversations with zero training

Customer Service Automation Image

Create goal-oriented campaigns by YellowG zero setup

Yellow.ai Customer Service Automation Interactive video

Unveiling Komodo-7B for regional Indonesian languages

Yellow.ai Analyze image

Yellow.ai Analyze: The future of bot automation and insights

AI-Copilot: Test, Debug and Perfect Your AI Agent in Minutes

Cut Service Costs, Boost Resolutions, Drive Revenue - Discover Yellow.ai

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Platform

Unified Customer service Automation Platform

Solutions

By use cases
- For Customer Support
- For Employee Experience
By Industry

Company

Partner With Us
Newsroom
Pricing AI Chatbot
Analyst Recognition

Integrations

Zendesk
Genesys
Freshworks
Hubspot

Resources

Blog
Case studies & testimonials
Academy
Community
Knowledge base
Webinars
Podcast

Alternatives

Zendesk Alternatives

Softwares Topics

Guides

AI Chatbot
Customer Service Checklist
Cloud Contact Center