More customers, more queries, more channels, more complexity—but you have shrinking resources to deliver better CX. Sound familiar? Yellow.ai helps you do just that by automating conversations across chat, voice, and email using the cutting-edge AI agents for customer service built for enterprise scale.
Built for scale, our AI agent platform powers real-time conversations across voice, chat, and email—helping businesses reduce support costs, resolve tickets faster, and deliver consistently high-quality customer experiences.
Boost agent productivity with AI-driven suggestions, summaries, and automations—right inside the workflow. No more toggling between tools or flying blind during high-stakes interactions.
Launch voice and chatbot solutions quickly with pre-trained industry models, natural language flows, and easy integrations—without needing a full-time team of engineers.
Omnichannel AI Customer Service
Deliver fast, intelligent support across chat, voice, email, and messaging apps—all managed from one unified platform.
Agent Assist & Real-Time Guidance
Equip agents with live suggestions, summaries, and sentiment cues to cut handling time and improve resolution quality.
Conversational AI That Understands Context
Our natural language models adapt in real-time, handling complex use cases without needing constant rule updates.
Voice AI Built for Call Centers
Deflect calls, triage issues, and resolve customer needs with smart voice automation that feels natural—not robotic.
Integrated Knowledge Management
Connect your help desk, knowledge base, and CRMs to give agents and bots the information they need—instantly.
Fast Setup, Scalable Automation
Launch in weeks—not months. Prebuilt industry workflows and seamless integrations help you scale without the growing pains.
Customer Service Automation
Use Yellow.ai’s conversational AI platform to automate common support interactions across voice and digital channels—reducing ticket load while maintaining a personal touch.
Agent Productivity & Assist
Deliver real-time recommendations, summaries, and next steps directly into your agents’ workflow—helping them resolve issues faster and more confidently.
Voice AI for Call Centers
Use AI voice bots to triage calls, answer FAQs, route issues, and even conduct follow-ups—freeing agents for complex tasks and improving call flow.
Everything you need to know about Yellow.ai’s AI Customer Service Platform for modern CX leaders.
Yellow.ai is more than a chatbot—it’s a full-service AI agent platform with native support for voice, chat, and email. What sets us apart is our Agentic AI, which helps automate complex customer conversations and actively supports your human agents in real time.
Most teams are up and running in 4–6 weeks, with prebuilt workflows and integrations that accelerate setup. For urgent use cases, we offer rapid deployment templates that shorten timelines even further.
Yes—Yellow.ai connects easily with platforms like Salesforce, Zendesk, Freshdesk, ServiceNow, and custom tools via API. This ensures a seamless experience for your team and your customers.
Nope. Yellow.ai is built for business users with a no-code/low-code interface. Your CX or Ops team can manage and optimize the platform without relying on IT for day-to-day updates.
Absolutely. We are GDPR, SOC 2, and ISO 27001 compliant, with robust access controls and enterprise-grade security baked into the platform.
