Trusted Partner With SLB for Better Employee Experiences

We’re already partnered with SLB to offer conversational AI to help unlock new levels of workplace efficiency. With innovative technologies like DocCog, we helped train the bot on 1000s of pages in minutes.

Expand our partnership

Go Beyond Just Serving Customers – Delight them With Yellow.ai

Automating workflows and boosting support efficiency just got easier with Dynamic AI agents. With the power of DynamicNLP™ go live in minutes with over 97% accuracy.

Enterprises can slash their costs by 60% across all channels, in a language of their choice, while offering customers exceptional experiences that build trust and loyalty.

Deploy Yellow.ai —
The smarter alternative to

and

Adopt Yellow.ai and provide a superior customer experience without getting lost in the complexity of deploying new systems. With Yellow.ai Dynamic AI agents, serve your customers with consistent support, collaboration, automation and more!

Yellow.ai vs ServiceNow vs Microsoft Power Virtual Agents

Omni-channel and Omni-platform


Web and Mobile App SDKs	Yes	Yes	Yes
Messaging platforms support	Yes 35+ Channels	Yes Limited	Yes 15 Channels
Voice Platforms support	Yes	Yes	Yes
Email and IVR support	Yes	Yes	Yes
SMS support	Yes	Yes	Yes
Email Deflection	Yes	No	Yes
Email Automation	Yes	No	No
Voice Deflection	Yes	Yes	Yes

Advanced NLP and ML Capabilities


Smalltalk and generic responses	Yes	Yes	Yes
Multiple intent training and recognition	Yes	Unknown	No
Pre-built training models for common domains	Yes	No	No
Integrated cognitive Support desk and Agent routing	Yes	Yes	Yes
Configurable alerts and notifications based on customer messages	Yes	Yes	Yes
Integrated audience segmentation	Yes	No	No

Bot capabilities


Native support for local Indian Languages (except Hindi)	Yes 135+ Languages	Yes Limited	Yes 20 Languages
Deliver documents & media files within messages	Yes	Unknown	Unknown
Send messages via push notifications	Yes	Yes	Yes
Global & step-level context management	Yes	No	No
Multilingual Capabilities, with on the fly language change capabilities	Yes	Unknown	No
Retargeting via campaign manager	Yes	No	Yes

Enterprise-Grade Security, Compliance, and Administration


Full in-premise deployment	Yes	Unknown	No
Analytics to give real-time analytics into bot usage	Yes	Yes	Yes
Customizable MIS reporting and analytics	Yes	Yes	Yes
Customer-bot connector: Unlock systems of record with an agent that runs behind your enterprise firewall and facilitates secure data exchanges between on-premise systems and bot’s cloud-based infrastructure	Yes	No	Unknown
Integrated Content management system	Yes	No	No
Image processing and OCR for unstructured documents, Document Cognition	Yes	No	No

Build and Test Bots


Easily format chatbot responses as images, cards, quick options, etc.	Yes	Yes	Yes
Developers can co-develop bots and share bot editing rights with multiple user and group-level permissions.	Yes	Unknown	No
Batch-triggered Test automation that generates report outputs with complete logs of all API calls and request chains.	Yes	Unknown	Unknown
Manage bots, determine bot and task availability, configure deployment channels, and more from a centralized admin console	Yes	No	No
Integrated Survey Module	Yes	No	No
NLP Models & Configurations	Yes upto 4	Yes	Yes
Auto ML (Unsupervised Learning)	Yes	Yes	Yes
Pre Defined Bot Synonyms(global synonyms) vs Entity Synonym(specific to an intent)	Yes	No	No
No Code Interruption Management	Yes	Yes	Yes
Entity Amendment	Yes	No	No
GUI Integrated NLP analysis	Yes	Unknown	Yes
Scope Based API Management	Yes	Yes	Unknown
Auto Dialog Generation	Yes	No	No
Filter Response as per audience, channel	Yes	No	No
Interaction Recording over Web widget	Yes	No	No
Knowledge extraction using NLG & ML.	Yes	Yes (Limited)	Unknown
NLP training report for utterance conflicts.	Yes	Unknown	Yes
High NLP efficiency with 50% less training requirement.	Yes	Yes	Yes

Request a demo

Top industry use cases of manufacturing chatbots

AI-powered HR

Give more power to your people with AI powered employee engagement, learning and development.

Handling employee queries

Let the Dynamic AI agents address all the routine employee queries/requests, thereby freeing up the HR bandwidth to focus on high-value activities.

ITSM Automation

Improve organizational productivity by offering quick and easy resolutions to IT and Support queries and critical blackouts.

Supplies and inventory check

With manufacturing chatbots, employees can access the status of supplies and any relevant information whenever they need it.

Channel sales automation

Seamlessly assist dealers with end-to-end channel sales automation using AI chatbots.

Product information

Enhance purchase journey by offering on-demand product information.

Appointment scheduling

Use AI assistants to schedule sales and service appointments with ease.

Updates and delivery notifications

The AI chatbot can give information about the status; time and condition of the delivery, saving your buyers and your customer support team a lot of time.

Yellow.ai DynamicNLP™

First-to-market

in enterprise
conversational AI space

Go-live in minutes

by eliminating the need to train
the NLP model for months

97%+ Intent accuracy

with a pre-trained model built
using billions of conversations

Explore more

Get started faster with 100+ pre-built integrations

Providing a frictionless experiences enabling enterprises
to deliver amazing CX and EX

Multiple messaging platforms support

Yellow.ai trumps other solutions as it supports 35+ channels. Enable omnichannel customer support and serve customers where they are thereby boosting customer satisfaction and loyalty.

Advanced ML and NLP capabilities

Yellow.ai DynamicNLP™ is based on cutting-edge technology, Zero-shot Learning, which allows you to bypass the complex process of model training to go-live faster in minutes.

Multilingual support

Let language not restrict you in delivering the on-demand support. Deliver unmatched customer experience in the preferred language of customers. Offer support in 135+ languages including Spanish, Portuguese and French.

100+ integrations on Marketplace for faster deployment

Plug & play pre-built modules, like ServiceNow, for specific use-cases from employee support to employee engagement
Faster go-live with pre-existing themes, bot personalities and conversation designs for HR and ITSM automation
One-click integration with preferred support systems and communication channels

Explore how Marketplace is a one-stop GTM platform for all your conversational AI needs

Watch now

Build employee delight throughout their tenure

Self-serve employee queries

Dynamic AI agents address all the routine employee queries/ requests, thereby freeing up the HR bandwidth to focus on high-value activities.

Improve employee engagement

Highly contextualized and personalized conversations enabled by the Dynamic AI agents programmed to gain a better understanding of employee intent, thereby enriching employee experience.

Leverage your knowledge base

Connect Yellow.ai platform with your repositories containing large volumes of structured and unstructured documents to generate FAQs instantly.

Automate and personalize customer support

Meet customers where they are

Support your customers around the globe, across 35+ text & voice channels, in 135+ languages, 24×7. Want more? Yellow.ai has tons of integrations to make your conversations comprehensive and productive, from day one.

Reduce total cost of operations 70%

Our self-learning chatbots automate ~80% queries, leaving your live agents to only address critical requests. Cherry on top? With a self-learning loop, our bots proactively learn from the live agents.

Personalize conversations for a higher CSAT

Automatically understand your Customer Data Profile and personalize conversations, solutions and actions based on sentiment, intent and persona. Make magic with every conversation and make way to higher CSAT.

1:1 natural, human-like conversations enabled with voice bots

Automate 65% + support queries with
a voice bot

Yellow.ai automated speech recognition and response technology enable fast, accurate, lifelike conversations in multiple languages, dialects, speaking styles and emotions for a variety of use cases, like customer self-service, agent assistance and speech analytics.

Speech analytics to reduce quality
control costs

Fast, accurate transcription from millions of conversations will help visualize the complete process of the customer journey to provide actionable insights on improving customer relations & increasing CSAT.

Plug and play call center integration

Our conversational AI platform comes with ready connectors for SIP/ MRCP integrations that facilitate a quicker and faster go-to-market strategy. All you have to do is just plug and play.