Revolutionize retail experiences with conversational AI

Deliver real-time, multilingual support to global shoppers with Yellow.ai’s enterprise-grade conversational AI platform. Our proprietary LLMs (large language models) are continuously trained on over 16B billion conversations annually for better scalability, speed, and accuracy- transforming your customer experience instantly.

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  • 80% queries self-served
  • 60% increase in CSAT ratings
  • 30% increase in human agent productivity

Trusted by top retailers

60%

reduction in support costs

3X

increase in sales conversions

Enable frictionless experiences for end-to-end customer journeys

Yellow.ai’s proprietary NLP engine – DynamicNLP™ can help enterprises go live in minutes with AI chatbots trained on retail terminologies.

  • Anytime anywhere shopping
  • Instant self-serve with zero wait times
  • Personalized offers and promotions
  • Multilingual retail experience
  • AI-enabled support agents
  • Smart conversational insights

Hear from other global retailers

Get to know us from the businesses that use Yellow.ai every day

Zalora

“…we are able to handle double the volume with the same team size and support our customers extensively with a Yellow.ai powered chatbot.”

Director

CX and ePayments – Southeast Asia

JD.ID

“…with Yellow.ai powered chatbots, we have been able to handle large volumes of customer requests, providing resolutions with great speed and accuracy.”

Head

Customer Experience & Customer Service

Sephora

“…by leveraging data points received from adopting the conversational AI chatbots, it underwent iterations and helped us reduce steps in the customer journey to connect with the beauty advisors.”

Sr. Manager

Omni-channel Commerce & Innovation