{"id":148438,"date":"2024-07-26T18:31:59","date_gmt":"2024-07-26T13:01:59","guid":{"rendered":"https:\/\/yellow.ai\/unified-customer-service-automation-platform\/"},"modified":"2026-05-20T19:10:54","modified_gmt":"2026-05-20T13:40:54","slug":"unified-customer-service-automation-platform","status":"publish","type":"page","link":"https:\/\/yellow.ai\/uk\/unified-customer-service-automation-platform\/","title":{"rendered":"Unified Customer service Automation Platform"},"content":{"rendered":"\n<section class=\"wp-block-group pla__hero\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h5 id='trusted-by-1-300+-enterprises-for-transformative-ai-powered-service'  id=\"boomdevs_1\" class=\"wp-block-heading has-text-align-center\" >Trusted by 1,300+ Enterprises for Transformative AI-Powered Service<\/h5>\n\n\n\n<h1 id='build-test-and-optimize-ai-agents-using-one-powerful-platform'  id=\"boomdevs_2\" class=\"wp-block-heading has-text-align-center\" >Build, test, and optimize AI agents using one powerful platform<\/h1>\n\n\n\n<p class=\"has-text-align-center p2\">Leveraging insights from 16B+ customer conversations annually, Yellow.ai\u2019s agentic AI platform is built to autonomously drive human-like conversations for complex enterprise ecosystems. The platform utilizes 15+ cutting-edge LLM models to power AI agents that understand user intent, retrieve accurate information, achieve complex business goals, and maintain context throughout.<\/p>\n\n\n\t<div id=\"yellow-hoverable-cards-block_18285df0e6b6a3e6c780e741bc75f8a3\" class=\"yellow-hoverable-cards\">\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimage\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-circle-bg.webp\"\r\n\t\t\talt=\"BG Image\" \/>\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimagearrow\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-bg-arrow.webp\"\r\n\t\t\talt=\"BG Image Arrow\" \/>\r\n\t\t<div class=\"centercard\">AI Agent Development &amp; Deployment Lifecycle<\/div>\r\n\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-1\"\r\n\t\t\t\t\thref=\"#loading-tab-0\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-discover.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Discover<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">From data to deployment with Zero Setup AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-2\"\r\n\t\t\t\t\thref=\"#loading-tab-1\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-build.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Build<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Create no-code AI agents in minutes<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-3\"\r\n\t\t\t\t\thref=\"#loading-tab-2\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-respond.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Respond<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Deliver grounded, precise answers with Agentic RAG<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-4\"\r\n\t\t\t\t\thref=\"#loading-tab-3\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-debug.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Debug<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Identify real-time issues as you build<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-5\"\r\n\t\t\t\t\thref=\"#loading-tab-4\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-test.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Test<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Ship reliable AI agents faster<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-6\"\r\n\t\t\t\t\thref=\"#loading-tab-5\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-track.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Measure<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Actionable insights from real-time metrics<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-7\"\r\n\t\t\t\t\thref=\"#loading-tab-6\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-analyze.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Analyze<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Drive continuous improvement of AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/uk\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\t<div id=\"yellow-loading-tab-block_3cc800421cdcc6fa78b40f63a85b64da\" class=\"yellow-loading-tab\">\r\n\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-0\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-1\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-2\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-3\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-4\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-5\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-6\"><\/div>\r\n\t\t\t\t\t\t<div class=\"loading-tab-wrap\">\r\n\t\t\t<div class=\"tabview\">\r\n\t\t\t\t<div class=\"tabview-wrap\">\r\n\t\t\t\t\t<div class=\"tabview-loader\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"active\" \t\t\t\t\t\t\t\thref=\"#loading-tab-0\">Discover<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-1\">Build<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-2\">Respond<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-3\">Debug<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-4\">Test<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-5\">Measure<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-6\">Analyze<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"single-tab  active\">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/discover.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Discover<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='from-data-to-deployment-with-zero-setup-ai-agents'  id=\"boomdevs_3\" >From data to deployment with Zero Setup AI agents<\/h3>\n<p>Enterprises get a ready to deploy AI blueprint \u2014 our agent discovery feature fetches historical information( customer data, knowledge bases and SOPs) to identify support issues and create AI agents that can tackle them.<\/p>\n<ul>\n<li>Automatically extract user intents, FAQs and pain points<\/li>\n<li>Identify scenarios where where automation is required<\/li>\n<li>Export intents, conversations and flows directly into the AI builder<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/build.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Build<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='create-powerful-ai-agents-in-minutes'  id=\"boomdevs_4\" >Create powerful AI agents in minutes<\/h3>\n<p>Design workflows with simple prompts using our AI agent builder \u2014 no coding, no complexity. Our AI agents can work on multi-step queries and drive automated workflows, without any training.<\/p>\n<ul>\n<li>Create dedicated AI agents with minimal instructions &#8211; specify the goal, define its scope and it\u2019ll get the job done.<\/li>\n<li>Accomplish complex goals and tasks \u2014order fulfillment, ticketing, approvals\u2014directly via AI agents.<\/li>\n<li>Provide multi-modal support and engage with customers via rich media.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/ai-agent-builder\/\">Learn More<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/respond.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Respond<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='deliver-grounded-precise-answers-with-agentic-rag'  id=\"boomdevs_5\" >Deliver grounded, precise answers with Agentic RAG<\/h3>\n<p>Powered by our Agentic RAG architecture which combines intelligent retrieval with reasoning and action, Yellow.ai\u2019s AI Agents don\u2019t just retrieve\u2014they think, act, and learn\u2014and deliver next-level intelligence for your enterprise.<\/p>\n<ul>\n<li>Maintain complete context throughout the conversation and ask follow up questions- no more lost threads.<\/li>\n<li>With automatic tagging and chunking, AI agents can find the most relevant content instantly. No more broad, unstructured searches.<\/li>\n<li>Sync knowledge from any source\u2014websites, custom APIs, third-party platforms to keep content updated.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/conversational-knowledge-base\/\">Learn More<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/debug.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Debug<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='identify-real-time-issues-as-you-build'  id=\"boomdevs_6\" ><strong>Identify real-time issues as you build<\/strong><\/h3>\n<p>Our AI copilot makes debugging AI Agent behaviour easy \u2014 get complete visibility into how AI agents make decisions, call workflows, and drive every step of the conversation.<\/p>\n<ul>\n<li>Test agent behavior across different channels<\/li>\n<li>View detailed conversation traces to understand logic and edit\/ troubleshoot accordingly<\/li>\n<li>Analyze failures and deep dive into root cause<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\" https:\/\/yellow.ai\/platform\/ai-copilot\/ \">Learn More<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/test.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Test<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='ship-reliable-ai-agents-faster'  id=\"boomdevs_7\" ><strong>Ship reliable AI agents faster<\/strong><\/h3>\n<p>Automate real-time testing and evaluation within one interface, to ensure that deployments are robust, fast, and enterprise-ready.<\/p>\n<ul>\n<li>Automate tests at scale, cover edge cases, and improve AI agents with smart insights.<\/li>\n<li>Handle scenarios such as managing dynamic conversations ( changing customer requirements) and edge cases. No manual rewrites<\/li>\n<li>Get detailed reports to identify failures and feed insights back into training<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/automated-testing\/\">Learn More<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Measure<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='get-actionable-insights-from-real-time-metrics'  id=\"boomdevs_8\" >Get actionable insight<strong>s from real-time metrics<\/strong><\/h3>\n<p>Get access to in-depth conversation metrics, identify opportunities to improve CSAT, and drive higher automation of conversations with AI.<\/p>\n<ul>\n<li>Access 20+ dashboards that showcase metrics such as automation rate, AI resolution rate, and automation opportunities.<\/li>\n<li>Create widgets and reporting dashboards according your business needs<\/li>\n<li>Deep dive into what journeys users are taking, where and why are users dropping off<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/analyze.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Analyze<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='drive-continuous-improvement-of-ai-agents'  id=\"boomdevs_9\" >Drive continuous improvement of AI agents<\/h3>\n<p>Track what works, what doesn\u2019t \u2014 and continuously improve your AI agent\u2019s ability to answer customer queries.<\/p>\n<ul>\n<li>Get strategic insights with topic clustering and user sentiments &#8211; identify knowledge gaps, and auto-generate improvements.<\/li>\n<li>Get topic level and conversation level breakdown of user sentiments. Get a\u00a0 Timeline view of user sentiments across periods.<\/li>\n<li>Create a self learning loopback for AI agent \u2014 Generate knowledge base articles from successful agent interaction<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/ai-analytics\/\">Learn More<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='top-capabilities-of-our-platform'  id=\"boomdevs_10\" class=\"wp-block-heading\" >Top capabilities of our platform<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Contextual omnichannel support ( chat, voice, email)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/human.svg\" alt=\"\" class=\"wp-image-155578\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Human-like Voice AI<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/graph.svg\" alt=\"\" class=\"wp-image-155570\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Agentic discovery &amp; analytics<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/bug.svg\" alt=\"\" class=\"wp-image-155546\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI powered testing &amp; debugging<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/headphone.svg\" alt=\"\" class=\"wp-image-155554\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI-powered agent assist<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-152587\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Prebuilt integrations across 150+ enterprise systems<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/shield.svg\" alt=\"\" class=\"wp-image-152579\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Data security and privacy<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-155538\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Less than 1% hallucination rate<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Multi-modal capabilities<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column blank is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"608\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp\" alt=\"\" class=\"wp-image-155586\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp 608w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-178x300.webp 178w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-768x1293.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-150x252.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns.webp 824w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"wp-block-group faq__sec\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='faqs'  id=\"boomdevs_11\" class=\"wp-block-heading\" >FAQs<\/h2>\n\n\n\t<div id=\"yellow-faq-block_62fec73da0a2f829188aa81e7c40a7d7\" class=\"yellow-faq\">\r\n\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t<div class=\"faq-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_12\" class=\"question\">\r\n\t\t\t\t\t\t\tHow is Agentic AI different from traditional Generative AI or chatbots?\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t\t<div class=\"answer-wrap\">\r\n\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">NLP chatbots are rule-based, with basic automation capabilities to handle FAQs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Generative AI chatbots are capable of not just classifying and retrieving data, but also generating information<\/span><span style=\"font-weight: 400\">, <\/span><span style=\"font-weight: 400\">with <\/span><span style=\"font-weight: 400\">broad contextual understanding.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Generative AI agents can generate responses, reports, and recommendations, but need human intervention approval intervention. They don\u2019t have a context memory, and cannot update, trigger workflows, or coordinate across enterprise systems.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Agentic AI agents can execute end-to-end workflows autonomously. They maintain persistent context and relationship memory, and build on previous interactions to resolve queries faster-\u00a0 They continuously learn from enterprise operations, adapt to changing business requirements and improve performance.\u00a0\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"faq-sign\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t<div class=\"faq-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_13\" class=\"question\">\r\n\t\t\t\t\t\t\tWhat core capabilities are included in the Agentic AI Platform?\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t\t<div class=\"answer-wrap\">\r\n\t\t\t\t\t\t\t\t<p><b>Autonomous Planning &amp; Execution : <\/b><span style=\"font-weight: 400\">Determines optimal actions, invokes appropriate tools, and tracks progress. Allows business users to define objectives rather than scripting or coding<\/span><\/p>\n<p><b>Contextual Super Agent: <\/b><span style=\"font-weight: 400\">Real-time decision engine selecting the right tools, executing workflows dynamically. Zero training required to identify multiple intents and maintain conversation context.\u00a0<\/span><\/p>\n<p><b>Proactive User Engagement : <\/b><span style=\"font-weight: 400\">Executes actions, escalates issues, and refines solutions based on real-time feedback. Interacts intelligently by asking for missing details and clarifying ambiguities.<\/span><\/p>\n<p><b>Continuous Learning :<\/b><span style=\"font-weight: 400\"> Improves with every conversation, filling knowledge gaps automatically. Enhances responses and shares insights across all customer touchpoints<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"faq-sign\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t<div class=\"faq-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_14\" class=\"question\">\r\n\t\t\t\t\t\t\tWhich industries and enterprise functions can benefit most from Agentic AI?\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t\t<div class=\"answer-wrap\">\r\n\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">All industries and functions can benefit from Agentic AI. Here are a few use-cases\u00a0<\/span><\/p>\n<p><b>Finance<\/b><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Autonomously resolve account issues, execute transactions, coordinate with multiple departments, escalate complex cases with full context.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Real-time transaction monitoring, automatically block suspicious activities, initiate investigation workflows, coordinate with law enforcement<\/span><\/p>\n<p><b>Retail<\/b><\/p>\n<p><span style=\"font-weight: 400\">Act as personal shopper &#8211; browse inventory, compare prices across channels, negotiate deals, place orders, track deliveries, handle returns<\/span><\/p>\n<p><span style=\"font-weight: 400\">Automatically reorder stock based on real-time demand, coordinate with suppliers, optimize warehouse space, manage seasonal adjustments<\/span><\/p>\n<p><b>Travel &amp; Hospitality<\/b><\/p>\n<p><span style=\"font-weight: 400\">Book flights, hotels, restaurants, handle changes, manage cancellations, coordinate with travel partners<\/span><\/p>\n<p><span style=\"font-weight: 400\">Check for alternatives during disruptions, rebook automatically, handle refunds, coordinate with airlines\/hotels<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"faq-sign\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t<div class=\"faq-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_15\" class=\"question\">\r\n\t\t\t\t\t\t\tHow does the platform ensure enterprise-grade data security and compliance?\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t\t<div class=\"answer-wrap\">\r\n\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Our platform provides enterprise-grade data protection and compliance with built-in SOC 2, GDPR, and ISO standards.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"faq-sign\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t<div class=\"faq-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_16\" class=\"question\">\r\n\t\t\t\t\t\t\tCan the Agentic AI Platform integrate with existing CRMs, ERPs, or helpdesk tools?\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t\t<div class=\"answer-wrap\">\r\n\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Yes, the platform has 150+ prebuilt enterprise systems such as\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">CRM (Salesforce, HubSpot)<br \/>\n<\/span><span style=\"font-weight: 400\">ERP (SAP, Oracle)<br \/>\n<\/span><span style=\"font-weight: 400\">HRMS (Workday, BambooHR)<br \/>\n<\/span><span style=\"font-weight: 400\">ITSM (ServiceNow, Jira)<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"faq-sign\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t<\/div><\/section>\n\t<div id=\"yellow-cta-footer-block_96e59127188b137caee6456a2cc92406\" class=\"yellow-cta-footer\">\r\n\t\t<div class=\"wrap\">\r\n\t\t\t<div class=\"cta-content\">\r\n\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t<div class=\"left-wrap\">\r\n\t\t\t\t\t\t<div class=\"cta-footer-title\">\r\n\t\t\t\t\t\t\tReimagine Customer Service with Yellow.ai\u2019s AI Agent Platform\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/request-demo\/\"\r\n\t\t\t\t\t\t\t\tclass=\"button \">\r\n\t\t\t\t\t\t\t\tBook Your Demo\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"808\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-270x300.webp 270w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-150x166.webp 150w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>Trusted by 1,300+ Enterprises for Transformative AI-Powered Service Build, test, and optimize AI agents using one powerful platform Leveraging insights from 16B+ customer conversations annually, Yellow.ai\u2019s agentic AI platform is built to autonomously drive human-like conversations for complex enterprise ecosystems. The platform utilizes 15+ cutting-edge LLM models to power AI agents that understand user intent, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[],"coauthors":[209],"class_list":["post-148438","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unified Customer service Automation Platform - Yellow.ai<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/uk\/unified-customer-service-automation-platform\/\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unified Customer service Automation Platform - Yellow.ai\" \/>\n<meta property=\"og:description\" content=\"Trusted by 1,300+ Enterprises for Transformative AI-Powered Service Build, test, and optimize AI agents using one powerful platform Leveraging insights from 16B+ customer conversations annually, Yellow.ai\u2019s agentic AI platform is built to autonomously drive human-like conversations for complex enterprise ecosystems. 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