Increase followers and turn them into loyal customers by promoting, automating responses, cross-selling and upselling your products with Instagram DM automation, taking your business to new heights.
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Break the ice with consumers
Your prospects are knocking on your Instagram profile and are looking for ways to engage. Make it easy by adding ice-breakers with automated, yet personalized quick replies so they know you more.
Increase meaningful engagement
Increase followers, comments and reactions by running AI-powered campaigns, like contests, or giveaways. Tweak the campaign anytime by analysing the performance with Yellow.ai’s intuitive analytics board.
Use private reply to follow-up on public inquiries
Take charge of your message threads and use automated private replies to follow up on public inquiries via direct message. No query goes unresponded!
Automate responses to Instagram stories
Engage with brand love messages and send responses back to Instagram posts or story mentions when relevant.
Turn inquiries into sales
Automate responding to product inquiries with the intention of providing a guided buying experience and a complete checkout process, all within Instagram.
Leverage shop product templates
Leverage aesthetic ‘shop product templates’ to provide direct product links for purchase and seal the deal with pre-built checkout integtations.
Generate qualified leads and sales
Automatically qualify leads, collect profile details and store phone numbers to start conversations, proactively so you can sell & upsell, only with the qualified leads.
Automate customer support on Instagram
Respond to and resolve customer inquiries on Instagram without redirecting to another channel, with the help of an AI-powered virtual assistant.
Handover complex queries to live agents
Use private reply feature for sensitive or complex comments to further support customers. Or better yet, transfer the query in real-time to your live agents.
Easily integrate with your existing tools
Connect your Instagram bot with your CRM, Inventory Management Software, Analytics and more, to always keep the customer at the heart of all conversations.
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