{"id":156841,"date":"2024-07-26T18:31:59","date_gmt":"2024-07-26T13:01:59","guid":{"rendered":"https:\/\/yellow.ai\/agentic-ai-platform\/"},"modified":"2025-07-11T10:47:49","modified_gmt":"2025-07-11T05:17:49","slug":"agentic-ai-platform","status":"publish","type":"page","link":"https:\/\/yellow.ai\/id\/agentic-ai-platform\/","title":{"rendered":"Unified Customer service Automation Platform"},"content":{"rendered":"\n<section class=\"wp-block-group pla__hero\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h5 id='dipercaya-oleh-1-300+-perusahaan-untuk-layanan-transformasional-bertenaga-ai'  id=\"boomdevs_1\" class=\"wp-block-heading has-text-align-center\" >Dipercaya oleh 1.300+ Perusahaan untuk Layanan Transformasional Bertenaga AI<\/h5>\n\n\n\n<h1 id='bangun-uji-dan-optimalkan-agen-ai-menggunakan-satu-platform-yang-kuat'  id=\"boomdevs_2\" class=\"wp-block-heading has-text-align-center\" >Bangun, uji, dan optimalkan agen AI menggunakan satu platform yang kuat<\/h1>\n\n\n\n<p class=\"has-text-align-center p2\">Dengan memanfaatkan wawasan dari lebih dari 16 miliar percakapan pelanggan setiap tahun, platform agentic AI dari Yellow.ai dirancang untuk secara otonom mendorong percakapan yang menyerupai manusia dalam ekosistem perusahaan yang kompleks. Platform ini menggunakan lebih dari 15 model LLM tercanggih untuk memberdayakan agen AI yang memahami niat pengguna, mengambil informasi yang akurat, mencapai tujuan bisnis yang kompleks, dan mempertahankan konteks sepanjang percakapan.<\/p>\n\n\n\t<div id=\"yellow-hoverable-cards-block_1ad04f824184c722c6bac06439c0e492\" class=\"yellow-hoverable-cards\">\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimage\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-circle-bg.webp\"\r\n\t\t\talt=\"BG Image\" \/>\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimagearrow\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-bg-arrow.webp\"\r\n\t\t\talt=\"BG Image Arrow\" \/>\r\n\t\t<div class=\"centercard\">AI Agent Development &amp; Deployment Lifecycle<\/div>\r\n\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-1\"\r\n\t\t\t\t\thref=\"#loading-tab-0\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-discover.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Discover<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">From data to deployment with Zero Setup AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-2\"\r\n\t\t\t\t\thref=\"#loading-tab-1\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-build.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Build<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Create no-code AI agents in minutes<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-3\"\r\n\t\t\t\t\thref=\"#loading-tab-2\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-respond.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Respond<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Deliver grounded, precise answers with Agentic RAG<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-4\"\r\n\t\t\t\t\thref=\"#loading-tab-3\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-debug.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Debug<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Accelerate development to deployment cycles<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-5\"\r\n\t\t\t\t\thref=\"#loading-tab-4\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-test.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Test<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Intelligent test creation and evaluation<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-6\"\r\n\t\t\t\t\thref=\"#loading-tab-5\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-track.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Track<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Actionable insights to track metrics in real time<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-7\"\r\n\t\t\t\t\thref=\"#loading-tab-6\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-analyze.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Analyze<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Drive continuous improvement of AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\t<div id=\"yellow-loading-tab-block_d89a34789959918f43bce71326d4819f\" class=\"yellow-loading-tab\">\r\n\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-0\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-1\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-2\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-3\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-4\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-5\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-6\"><\/div>\r\n\t\t\t\t\t\t<div class=\"loading-tab-wrap\">\r\n\t\t\t<div class=\"tabview\">\r\n\t\t\t\t<div class=\"tabview-wrap\">\r\n\t\t\t\t\t<div class=\"tabview-loader\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"active\" \t\t\t\t\t\t\t\thref=\"#loading-tab-0\">Discover<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-1\">Build<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-2\">Respond<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-3\">Debug<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-4\">Test<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-5\">Track<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-6\">Analyze<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"single-tab  active\">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/discover.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Discover<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='dari-data-ke-implementasi-dengan-agen-ai-tanpa-pengaturan'  id=\"boomdevs_3\" ><b>Dari<\/b> Data<b> ke Implementasi dengan Agen AI Tanpa Pengaturan<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Perusahaan mendapatkan cetak biru AI siap pakai \u2014 fitur penemuan agen kami mengambil informasi historis (data pelanggan, basis pengetahuan, dan SOP) untuk mengidentifikasi masalah dukungan dan membuat agen AI yang dapat mengatasinya.<\/span><\/p>\n<ul>\n<li><b>Secara<\/b> otomatis<b> mengekstrak niat pengguna, pertanyaan umum, dan titik masalah<\/b><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identifikasi skenario di mana otomatisasi diperlukan<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ekspor niat, percakapan, dan alur langsung ke dalam AI builder<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/build.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Build<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='buat-agen-ai-yang-kuat-dalam-hitungan-menit'  id=\"boomdevs_4\" ><b>Buat Agen AI yang Kuat dalam Hitungan Menit<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Rancang alur kerja dengan prompt sederhana menggunakan AI agent builder kami \u2014 tanpa coding, tanpa kerumitan. Agen AI kami dapat menangani permintaan multi-langkah dan menjalankan alur kerja otomatis, tanpa perlu pelatihan.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Buat agen AI khusus dengan instruksi minimal \u2014 tentukan tujuan, definisikan cakupannya, dan agen akan menyelesaikan tugas.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Capai tujuan dan tugas kompleks \u2014 pemenuhan pesanan, tiket, persetujuan \u2014 langsung melalui agen AI.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Berikan dukungan multi-modal dan libatkan pelanggan dengan media interaktif.<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><span style=\"font-weight: 400\">\u00a0\u00a0<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/ai-agent-builder\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/respond.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Respond<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='berikan-jawaban-tepat-dan-akurat-dengan-agentic-rag'  id=\"boomdevs_5\" ><b>Berikan Jawaban Tepat dan Akurat dengan Agentic RAG<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Didukung oleh arsitektur Agentic RAG kami yang menggabungkan pengambilan cerdas dengan penalaran dan aksi, Agen AI dari Yellow.ai tidak hanya mengambil informasi\u2014mereka berpikir, bertindak, dan belajar\u2014memberikan kecerdasan tingkat lanjut untuk perusahaan Anda.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Pertahankan konteks penuh sepanjang percakapan dan ajukan pertanyaan lanjutan \u2014 tidak ada lagi percakapan yang terputus.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Dengan penandaan dan pengelompokan otomatis, agen AI dapat menemukan konten paling relevan secara instan. Tidak ada lagi pencarian yang luas dan tidak terstruktur.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Sinkronkan pengetahuan dari sumber mana pun\u2014situs web, API khusus, platform pihak ketiga\u2014untuk menjaga konten tetap mutakhir.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/conversational-knowledge-base\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/debug.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Debug<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='percepat-siklus-pengembangan-hingga-implementasi'  id=\"boomdevs_6\" ><b>Percepat Siklus Pengembangan hingga Implementasi<\/b><\/h3>\n<p><span style=\"font-weight: 400\">AI copilot kami memudahkan debugging perilaku agen AI \u2014 dapatkan visibilitas penuh ke dalam cara agen AI mengambil keputusan, memanggil alur kerja, dan mengarahkan setiap langkah percakapan.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Uji perilaku agen di berbagai saluran<\/span><\/li>\n<li><span style=\"font-weight: 400\">Lihat jejak percakapan secara rinci untuk memahami logika dan mengedit\/menyelesaikan masalah sesuai kebutuhan<\/span><\/li>\n<li><span style=\"font-weight: 400\">Analisis kegagalan dan selami akar permasalahan<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/test.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Test<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='pembuatan-dan-evaluasi-tes-yang-cerdas'  id=\"boomdevs_7\" ><b>Pembuatan dan Evaluasi Tes yang Cerdas<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Otomatiskan pengujian dan evaluasi secara real-time dalam satu antarmuka untuk memastikan implementasi yang kuat, cepat, dan siap untuk perusahaan.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Otomatiskan pengujian dalam skala besar, cakup edge cases, dan tingkatkan agen AI dengan wawasan cerdas.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Tangani skenario seperti percakapan dinamis (perubahan kebutuhan pelanggan) dan edge cases tanpa penulisan ulang manual<\/span><\/li>\n<li><span style=\"font-weight: 400\">Dapatkan laporan terperinci untuk mengidentifikasi kegagalan dan mengumpankan wawasan kembali ke pelatihan<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Track<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='wawasan-yang-dapat-ditindaklanjuti-untuk-melacak-metrik-secara-real-time'  id=\"boomdevs_8\" ><b>Wawasan yang Dapat Ditindaklanjuti untuk Melacak Metrik secara Real-Time<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Dapatkan akses ke metrik percakapan yang mendalam, identifikasi peluang untuk meningkatkan CSAT, dan dorong otomatisasi percakapan yang lebih tinggi dengan AI.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Akses lebih dari 20 dasbor yang menampilkan metrik seperti tingkat otomatisasi, tingkat penyelesaian AI, dan peluang otomatisasi<\/span><\/li>\n<li><span style=\"font-weight: 400\">Buat widget dan dasbor pelaporan sesuai kebutuhan bisnis Anda<\/span><\/li>\n<li><span style=\"font-weight: 400\">Telusuri secara mendalam perjalanan pengguna, di mana dan mengapa mereka berhenti<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/analyze.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Analyze<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<h3 id='dorong-peningkatan-berkelanjutan-agen-ai'  id=\"boomdevs_9\" ><b>Dorong Peningkatan Berkelanjutan Agen AI<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Lacak apa yang berhasil, apa yang tidak\u2014dan terus tingkatkan kemampuan agen AI Anda dalam menjawab pertanyaan pelanggan.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Dapatkan wawasan strategis dengan pengelompokan topik dan sentimen pengguna \u2013 identifikasi celah pengetahuan dan hasilkan peningkatan secara otomatis<\/span><\/li>\n<li><span style=\"font-weight: 400\">Dapatkan pemecahan tingkat topik dan percakapan dari sentimen pengguna. Lihat tampilan garis waktu sentimen pengguna sepanjang periode<\/span><\/li>\n<li><span style=\"font-weight: 400\">Ciptakan loop pembelajaran mandiri untuk agen AI \u2014 hasilkan artikel basis pengetahuan dari interaksi agen yang sukses<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/analyze\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='top-capabilities-of-our-platform'  id=\"boomdevs_10\" class=\"wp-block-heading\" >Top capabilities of our platform<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Contextual omnichannel support ( chat, voice, email)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/human.svg\" alt=\"\" class=\"wp-image-155578\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Human-like Voice AI<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/graph.svg\" alt=\"\" class=\"wp-image-155570\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Agentic discovery &amp; analytics<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/bug.svg\" alt=\"\" class=\"wp-image-155546\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI powered testing &amp; debugging<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/headphone.svg\" alt=\"\" class=\"wp-image-155554\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI-powered agent assist<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-152587\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Prebuilt integrations across 150+ enterprise systems<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/shield.svg\" alt=\"\" class=\"wp-image-152579\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Data security and privacy<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-155538\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Less than 1% hallucination rate<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Multi-modal capabilities<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column blank is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"608\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp\" alt=\"\" class=\"wp-image-155586\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp 608w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-178x300.webp 178w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-768x1293.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-150x252.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns.webp 824w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\t<div id=\"yellow-cta-footer-block_9deb42202ab2eae1605ec00e68bdf92a\" class=\"yellow-cta-footer\">\r\n\t\t<div class=\"wrap\">\r\n\t\t\t<div class=\"cta-content\">\r\n\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t<div class=\"left-wrap\">\r\n\t\t\t\t\t\t<div class=\"cta-footer-title\">\r\n\t\t\t\t\t\t\tReimagine Customer Service with Yellow.ai\u2019s AI Agent Platform\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/request-demo\/\"\r\n\t\t\t\t\t\t\t\tclass=\"button \">\r\n\t\t\t\t\t\t\t\tBook Your Demo\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"808\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-270x300.webp 270w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-150x166.webp 150w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>Dipercaya oleh 1.300+ Perusahaan untuk Layanan Transformasional Bertenaga AI Bangun, uji, dan optimalkan agen AI menggunakan satu platform yang kuat Dengan memanfaatkan wawasan dari lebih dari 16 miliar percakapan pelanggan setiap tahun, platform agentic AI dari Yellow.ai dirancang untuk secara otonom mendorong percakapan yang menyerupai manusia dalam ekosistem perusahaan yang kompleks. Platform ini menggunakan lebih [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[],"coauthors":[209],"class_list":["post-156841","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enterprise Customer Service AI Platform | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Unify voice, chat, and email support with Yellow.ai\u2019s platform powered by Agentic AI, built for scalable, context-aware enterprise service automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/id\/agentic-ai-platform\/\" 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