{"id":156841,"date":"2024-07-26T18:31:59","date_gmt":"2024-07-26T13:01:59","guid":{"rendered":"https:\/\/yellow.ai\/agentic-ai-platform\/"},"modified":"2026-05-20T18:58:18","modified_gmt":"2026-05-20T13:28:18","slug":"agentic-ai-platform","status":"publish","type":"page","link":"https:\/\/yellow.ai\/id\/agentic-ai-platform\/","title":{"rendered":"Unified Customer service Automation Platform"},"content":{"rendered":"\n<section class=\"wp-block-group pla__hero\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h5 id='dipercaya-oleh-1-300+-perusahaan-untuk-layanan-transformasional-bertenaga-ai'  id=\"boomdevs_1\" class=\"wp-block-heading has-text-align-center\" >Dipercaya oleh 1.300+ Perusahaan untuk Layanan Transformasional Bertenaga AI<\/h5>\n\n\n\n<h1 id='bangun-uji-dan-optimalkan-agen-ai-menggunakan-satu-platform-yang-kuat'  id=\"boomdevs_2\" class=\"wp-block-heading has-text-align-center\" >Bangun, uji, dan optimalkan agen AI menggunakan satu platform yang kuat<\/h1>\n\n\n\n<p class=\"has-text-align-center p2\">Dengan memanfaatkan wawasan dari lebih dari 16 miliar percakapan pelanggan setiap tahun, platform agentic AI dari Yellow.ai dirancang untuk secara otonom mendorong percakapan yang menyerupai manusia dalam ekosistem perusahaan yang kompleks. Platform ini menggunakan lebih dari 15 model LLM tercanggih untuk memberdayakan agen AI yang memahami niat pengguna, mengambil informasi yang akurat, mencapai tujuan bisnis yang kompleks, dan mempertahankan konteks sepanjang percakapan.<\/p>\n\n\n\t<div id=\"yellow-hoverable-cards-block_109db04814ad014c283e1716599b590c\" class=\"yellow-hoverable-cards\">\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimage\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-circle-bg.webp\"\r\n\t\t\talt=\"BG Image\" \/>\r\n\t\t<img loading=\"lazy\" decoding=\"async\" class=\"hc__bgimagearrow\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/platform-bg-arrow.webp\"\r\n\t\t\talt=\"BG Image Arrow\" \/>\r\n\t\t<div class=\"centercard\">AI Agent Development u0026 Deployment Lifecycle<\/div>\r\n\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-1\"\r\n\t\t\t\t\thref=\"#loading-tab-0\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-discover.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Discover<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">From data to deployment with Zero Setup AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-2\"\r\n\t\t\t\t\thref=\"#loading-tab-1\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-build.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Build<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Create no-code AI agents in minutes<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-3\"\r\n\t\t\t\t\thref=\"#loading-tab-2\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-respond.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Respond<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Deliver grounded, precise answers with Agentic RAG<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-4\"\r\n\t\t\t\t\thref=\"#loading-tab-3\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-debug.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Debug<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Accelerate development to deployment cycles<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-5\"\r\n\t\t\t\t\thref=\"#loading-tab-4\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-test.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Test<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Intelligent test creation and evaluation<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-6\"\r\n\t\t\t\t\thref=\"#loading-tab-5\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-track.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Track<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Actionable insights to track metrics in real time<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t<a class=\"single-card scroll-to-button single-card-7\"\r\n\t\t\t\t\thref=\"#loading-tab-6\">\r\n\t\t\t\t\t<div class=\"single-card-wrap\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"39\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/icon-analyze.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"sc__title\">Analyze<\/div>\r\n\t\t\t\t\t\t<div class=\"sc__content\">Drive continuous improvement of AI agents<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\t<div id=\"yellow-loading-tab-block_3ae895f06c37c70337e643b5d53e9db7\" class=\"yellow-loading-tab\">\r\n\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-0\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-1\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-2\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-3\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-4\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-5\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"loading-height\" id=\"loading-tab-6\"><\/div>\r\n\t\t\t\t\t\t<div class=\"loading-tab-wrap\">\r\n\t\t\t<div class=\"tabview\">\r\n\t\t\t\t<div class=\"tabview-wrap\">\r\n\t\t\t\t\t<div class=\"tabview-loader\"><\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"active\" \t\t\t\t\t\t\t\thref=\"#loading-tab-0\">Discover<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-1\">Build<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-2\">Respond<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-3\">Debug<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-4\">Test<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-5\">Track<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a \t\t\t\t\t\t\t\thref=\"#loading-tab-6\">Analyze<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"single-tab  active\">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/discover.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Discover_Final-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Discover<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003eDariu003c\/bu003e Datau003cbu003e ke Implementasi dengan Agen AI Tanpa Pengaturanu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003ePerusahaan mendapatkan cetak biru AI siap pakai \u2014 fitur penemuan agen kami mengambil informasi historis (data pelanggan, basis pengetahuan, dan SOP) untuk mengidentifikasi masalah dukungan dan membuat agen AI yang dapat mengatasinya.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cbu003eSecarau003c\/bu003e otomatisu003cbu003e mengekstrak niat pengguna, pertanyaan umum, dan titik masalahu003c\/bu003eu003c\/liu003ern tu003cli style=u0022font-weight: 400;u0022 aria-level=u00221u0022u003eu003cspan style=u0022font-weight: 400;u0022u003eIdentifikasi skenario di mana otomatisasi diperlukanu003c\/spanu003eu003cspan style=u0022font-weight: 400;u0022u003ernu003c\/spanu003eu003c\/liu003ern tu003cli style=u0022font-weight: 400;u0022 aria-level=u00221u0022u003eu003cspan style=u0022font-weight: 400;u0022u003eEkspor niat, percakapan, dan alur langsung ke dalam AI builderu003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/build.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Build.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Build<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003eBuat Agen AI yang Kuat dalam Hitungan Menitu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eRancang alur kerja dengan prompt sederhana menggunakan AI agent builder kami \u2014 tanpa coding, tanpa kerumitan. Agen AI kami dapat menangani permintaan multi-langkah dan menjalankan alur kerja otomatis, tanpa perlu pelatihan.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eBuat agen AI khusus dengan instruksi minimal \u2014 tentukan tujuan, definisikan cakupannya, dan agen akan menyelesaikan tugas.u003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eCapai tujuan dan tugas kompleks \u2014 pemenuhan pesanan, tiket, persetujuan \u2014 langsung melalui agen AI.u003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eBerikan dukungan multi-modal dan libatkan pelanggan dengan media interaktif.u003c\/spanu003eu003cspan style=u0022font-weight: 400;u0022u003ernu003c\/spanu003eu003cspan style=u0022font-weight: 400;u0022u003e\u00a0\u00a0u003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/ai-agent-builder\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/respond.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Respond_Agentic_RAG_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Respond<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003eBerikan Jawaban Tepat dan Akurat dengan Agentic RAGu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eDidukung oleh arsitektur Agentic RAG kami yang menggabungkan pengambilan cerdas dengan penalaran dan aksi, Agen AI dari Yellow.ai tidak hanya mengambil informasi\u2014mereka berpikir, bertindak, dan belajar\u2014memberikan kecerdasan tingkat lanjut untuk perusahaan Anda.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003ePertahankan konteks penuh sepanjang percakapan dan ajukan pertanyaan lanjutan \u2014 tidak ada lagi percakapan yang terputus.u003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eDengan penandaan dan pengelompokan otomatis, agen AI dapat menemukan konten paling relevan secara instan. Tidak ada lagi pencarian yang luas dan tidak terstruktur.u003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eSinkronkan pengetahuan dari sumber mana pun\u2014situs web, API khusus, platform pihak ketiga\u2014untuk menjaga konten tetap mutakhir.u003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/conversational-knowledge-base\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/debug.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Debug_Final.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Debug<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003ePercepat Siklus Pengembangan hingga Implementasiu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eAI copilot kami memudahkan debugging perilaku agen AI \u2014 dapatkan visibilitas penuh ke dalam cara agen AI mengambil keputusan, memanggil alur kerja, dan mengarahkan setiap langkah percakapan.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eUji perilaku agen di berbagai saluranu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eLihat jejak percakapan secara rinci untuk memahami logika dan mengedit\/menyelesaikan masalah sesuai kebutuhanu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eAnalisis kegagalan dan selami akar permasalahanu003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/test.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Test.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Test<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003ePembuatan dan Evaluasi Tes yang Cerdasu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eOtomatiskan pengujian dan evaluasi secara real-time dalam satu antarmuka untuk memastikan implementasi yang kuat, cepat, dan siap untuk perusahaan.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eOtomatiskan pengujian dalam skala besar, cakup edge cases, dan tingkatkan agen AI dengan wawasan cerdas.u003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eTangani skenario seperti percakapan dinamis (perubahan kebutuhan pelanggan) dan edge cases tanpa penulisan ulang manualu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eDapatkan laporan terperinci untuk mengidentifikasi kegagalan dan mengumpankan wawasan kembali ke pelatihanu003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/track-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Track<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003eWawasan yang Dapat Ditindaklanjuti untuk Melacak Metrik secara Real-Timeu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eDapatkan akses ke metrik percakapan yang mendalam, identifikasi peluang untuk meningkatkan CSAT, dan dorong otomatisasi percakapan yang lebih tinggi dengan AI.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eAkses lebih dari 20 dasbor yang menampilkan metrik seperti tingkat otomatisasi, tingkat penyelesaian AI, dan peluang otomatisasiu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eBuat widget dan dasbor pelaporan sesuai kebutuhan bisnis Andau003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eTelusuri secara mendalam perjalanan pengguna, di mana dan mengapa mereka berhentiu003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-tab \">\r\n\t\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<video preload=\"none\" autoplay muted loop playsinline poster=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/analyze.webp\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF.webm\" type=\"video\/webm\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/07\/Conversation-analysis-GIF-1.mp4\" type=\"video\/mp4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tYour browser does not support the video tag.\r\n\t\t\t\t\t\t\t\t<\/video>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t\t<div class=\"cd__title\">Analyze<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cd__content\">\r\n\t\t\t\t\t\t\t\t<p>u003ch3u003eu003cbu003eDorong Peningkatan Berkelanjutan Agen AIu003c\/bu003eu003c\/h3u003ernu003cspan style=u0022font-weight: 400;u0022u003eLacak apa yang berhasil, apa yang tidak\u2014dan terus tingkatkan kemampuan agen AI Anda dalam menjawab pertanyaan pelanggan.u003c\/spanu003ernu003culu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eDapatkan wawasan strategis dengan pengelompokan topik dan sentimen pengguna \u2013 identifikasi celah pengetahuan dan hasilkan peningkatan secara otomatisu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eDapatkan pemecahan tingkat topik dan percakapan dari sentimen pengguna. Lihat tampilan garis waktu sentimen pengguna sepanjang periodeu003c\/spanu003eu003c\/liu003ern tu003cliu003eu003cspan style=u0022font-weight: 400;u0022u003eCiptakan loop pembelajaran mandiri untuk agen AI \u2014 hasilkan artikel basis pengetahuan dari interaksi agen yang suksesu003c\/spanu003eu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\" style=\"margin-top: 12px;\">\r\n\t\t\t\t\t\t\t\t\t\t<a class=\"button\" href=\"https:\/\/yellow.ai\/platform\/ai-analytics\/\">Pelajari Lebih Lanjut<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='top-capabilities-of-our-platform'  id=\"boomdevs_3\" class=\"wp-block-heading\" >Top capabilities of our platform<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Contextual omnichannel support ( chat, voice, email)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/human.svg\" alt=\"\" class=\"wp-image-155578\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Human-like Voice AI<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/graph.svg\" alt=\"\" class=\"wp-image-155570\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Agentic discovery &amp; analytics<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/bug.svg\" alt=\"\" class=\"wp-image-155546\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI powered testing &amp; debugging<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/headphone.svg\" alt=\"\" class=\"wp-image-155554\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>AI-powered agent assist<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-152587\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Prebuilt integrations across 150+ enterprise systems<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/shield.svg\" alt=\"\" class=\"wp-image-152579\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Data security and privacy<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"43\" height=\"42\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/fork.svg\" alt=\"\" class=\"wp-image-155538\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Less than 1% hallucination rate<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"43\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/omnichannel-support.svg\" alt=\"\" class=\"wp-image-155562\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Multi-modal capabilities<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column blank is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"608\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp\" alt=\"\" class=\"wp-image-155586\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-608x1024.webp 608w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-178x300.webp 178w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-768x1293.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns-150x252.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/platform-columns.webp 824w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\t<div id=\"yellow-cta-footer-block_9deb42202ab2eae1605ec00e68bdf92a\" class=\"yellow-cta-footer\">\r\n\t\t<div class=\"wrap\">\r\n\t\t\t<div class=\"cta-content\">\r\n\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t<div class=\"left-wrap\">\r\n\t\t\t\t\t\t<div class=\"cta-footer-title\">\r\n\t\t\t\t\t\t\tReimagine Customer Service with Yellow.ai\u2019s AI Agent Platform\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/request-demo\/\"\r\n\t\t\t\t\t\t\t\tclass=\"button \">\r\n\t\t\t\t\t\t\t\tBook Your Demo\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"808\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-270x300.webp 270w, https:\/\/yellow.ai\/wp-content\/uploads\/2025\/06\/google-ad-cta-150x166.webp 150w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>Dipercaya oleh 1.300+ Perusahaan untuk Layanan Transformasional Bertenaga AI Bangun, uji, dan optimalkan agen AI menggunakan satu platform yang kuat Dengan memanfaatkan wawasan dari lebih dari 16 miliar percakapan pelanggan setiap tahun, platform agentic AI dari Yellow.ai dirancang untuk secara otonom mendorong percakapan yang menyerupai manusia dalam ekosistem perusahaan yang kompleks. Platform ini menggunakan lebih [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[],"coauthors":[209],"class_list":["post-156841","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enterprise Customer Service AI Platform | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Unify voice, chat, and email support with Yellow.ai\u2019s platform powered by Agentic AI, built for scalable, context-aware enterprise service automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/id\/agentic-ai-platform\/\" 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