{"id":113208,"date":"2023-03-20T13:47:42","date_gmt":"2023-03-20T08:17:42","guid":{"rendered":"https:\/\/yellow.ai\/retail\/"},"modified":"2025-07-01T12:28:39","modified_gmt":"2025-07-01T06:58:39","slug":"retail","status":"publish","type":"page","link":"https:\/\/yellow.ai\/id\/industries\/retail\/","title":{"rendered":"Retail"},"content":{"rendered":"\n
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Transformasi dinamika retail: Maksimalkan pertumbuhan bisnis, minimalkan biaya dengan AI<\/strong><\/h1>\n\n\n\n

Aktifkan dukungan pelanggan instan seperti manusia di 135+ bahasa melalui platform layanan pelanggan terpadu AI\u2011first terdepan di pasar.<\/p>\n\n\n\n

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Pesan demo<\/a><\/div>\n<\/div>\n\n\n\n
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\"Revolusikan<\/figure>\n<\/div><\/div>\n<\/div><\/section>\n\n\n\n
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Tingkatkan setiap metrik penting dalam bisnis retail Anda<\/strong><\/h3>\n\n\n\n
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90%<\/p>\n\n\n\n

kueri retail dilayani secara swalayan<\/strong><\/p>\n<\/div>\n\n\n\n

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60%<\/p>\n\n\n\n

pengurangan biaya operasional<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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50%<\/p>\n\n\n\n

peningkatan produktivitas agen<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Lebih dari sekadar pelayanan\u2014ciptakan kejutan di setiap interaksi<\/strong><\/h2>\n\n\n\n

Libatkan pembeli dalam percakapan seperti manusia 24\/7, dengan resolusi proaktif dan informasi tentang produk, pembayaran, pengiriman, dan lainnya.<\/a><\/p>\n\n\n\n

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\"Agen<\/figure>\n<\/div>\n\n\n\n
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Belanja dengan suara tanpa hambatan<\/strong><\/h2>\n\n\n\n

Terapkan agen suara untuk percakapan empatik seperti manusia sambil menangani kueri pelanggan terkait ketersediaan produk, pembatalan pesanan, pembaruan pelacakan, dan lainnya<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Tetap terhubung dengan pelanggan Anda<\/strong><\/h2>\n\n\n\n

Sajikan pengalaman retail yang mulus dengan berkomunikasi secara proaktif mengenai pembaruan pengiriman. Integrasikan dengan sistem CRM yang ada untuk tetap memberi tahu pelanggan Anda.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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\"Pelacakan<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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\"Ketersediaan<\/figure>\n<\/div>\n\n\n\n
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Ketersediaan produk secara real\u2011time<\/strong><\/h2>\n\n\n\n

Agen AI dinamis terhubung mulus dengan sistem ERP untuk memberikan status ketersediaan produk instan kepada pelanggan. Jika produk tidak tersedia, pelanggan dapat memilih untuk menerima notifikasi \u201cback in stock\u201d.<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Go live 2\u00d7 lebih cepat dengan template pra\u2011bangun<\/strong><\/strong><\/h2>\n\n\n\n
\"\"<\/figure>\n<\/div>\n\n\n\n
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\"Peluncuran<\/figure>\n\n\n\n
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Mulai<\/a><\/div>\n\n\n\n
Jelajahi koleksi<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\t\t\"Belanja\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\"Belanja\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\"Belanja\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t
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\r\n\t\t\t\t\t\tCapai 60% peningkatan kepuasan pelanggan\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\tPelanggan dapat melihat produk, mengecek ketersediaan, membandingkan item, melakukan pemesanan, melacak status pesanan, memulai pengembalian\/pertukaran, dan memberikan umpan balik produk tanpa melibatkan agen manusia. \t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tKatalog produk\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Integrasikan dengan platform e\u2011commerce untuk menampilkan etalase digital di banyak saluran.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\t\tPembayaran mudah\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Terhubung mulus dengan platform pembayaran untuk checkout langsung dari chat.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\t\tAsisten belanja virtual\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Rekomendasikan produk, item pelengkap, dan diskon berdasarkan riwayat pembelian serta preferensi.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\t\t\"Keterlibatan\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\"Keterlibatan\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\"Keterlibatan\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t
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\r\n\t\t\t\t\t\tUbah setiap pengalaman belanja menjadi perjalanan yang personal\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\tAgen AI menjadikan setiap interaksi pengguna sebagai momen menarik dengan percakapan kontekstual dan personal.\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tUnderstand your customer deeply\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Integrasikan agen AI Anda dengan Platform Data Pelanggan (CDP) dengan lancar untuk mengumpulkan dan membangun profil pelanggan berdasarkan perilaku pembelian, pertanyaan, minat, aktivitas, dan percakapan mereka di seluruh saluran.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tPenyerahan agen cepat\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Meskipun agen AI dapat menyelesaikan hingga 90% kueri, hal ini akan meningkatkan kueri kompleks dengan cepat ke agen manusia untuk penyelesaian cepat.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tAnalisis untuk keputusan berbasis data\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Ukur metrik penting dari percakapan pelanggan dan analisis chatbot seperti umpan balik pengguna, arus pelanggan teratas, detail akuisisi pengguna, kinerja bot, aktivitas bot, dll<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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Biarkan Yellow.ai menjadi motor penggerak di balik kesuksesan bisnis Anda<\/h2>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\tGrowsari\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“Growsari empowers 300k+ sari-sari store owners in the Philippines to transform into comprehensive service hubs, offering FMCG, E-Services, and financial solutions. Our priority is delivering exceptional customer experiences for user retention. With Yellow.ai’s automation, our CX team handles 74,000+ quarterly queries on digital channels, ensuring a seamless and scalable customer experience.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tJerico Bueno\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tHead of Growth, Marketing and CX\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\"How\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\t\t\"How\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
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<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

Transformasi dinamika retail: Maksimalkan pertumbuhan bisnis, minimalkan biaya dengan AI Aktifkan dukungan pelanggan instan seperti manusia di 135+ bahasa melalui platform layanan pelanggan terpadu AI\u2011first terdepan di pasar. Tingkatkan setiap metrik penting dalam bisnis retail Anda 90% kueri retail dilayani secara swalayan 60% pengurangan biaya operasional 50% peningkatan produktivitas agen Lebih dari sekadar pelayanan\u2014ciptakan kejutan […]<\/p>\n","protected":false},"author":7,"featured_media":94332,"parent":113212,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[317],"coauthors":[210],"class_list":["post-113208","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-industry"],"acf":[],"yoast_head":"\nBest AI chatbots for retail and ecommerce industry | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Deliver 24\/7 support to your shoppers while providing instant responses to their inquiries via their preferred channels while achieving up to 60% cost savings\" \/>\n<meta name=\"robots\" content=\"index, follow, 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