{"id":112810,"date":"2023-03-28T14:10:49","date_gmt":"2023-03-28T08:40:49","guid":{"rendered":"https:\/\/yellow.ai\/zendesk-integration\/"},"modified":"2025-09-22T13:09:05","modified_gmt":"2025-09-22T07:39:05","slug":"zendesk-integration","status":"publish","type":"page","link":"https:\/\/yellow.ai\/id\/zendesk-integration\/","title":{"rendered":"Zendesk"},"content":{"rendered":"\n
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\"Yellow.ai<\/figure>\n<\/div>\n\n\n\n
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Revolusi Layanan Pelanggan dengan Yellow.ai & Zendesk Sunshine Conversations<\/strong><\/h1>\n\n\n\n

Permudah alur kerja, sediakan dukungan pelanggan omnichannel, dan transfer permintaan ke agen manusia secara mulus dengan mengintegrasikan platform otomatisasi layanan pelanggan AI-first Yellow.ai dengan Zendesk Sunshine Conversations.<\/p>\n\n\n\n

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Pesan demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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Mulai langsung dengan template pra\u2011bangun oleh Yellow.ai<\/strong><\/h2>\n\n\n\n

Integrasikan dalam 3 klik sederhana<\/p>\n<\/div>\n\n\n\n

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\r\n\t\t\t\t\t\"Zendesk\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\r\n\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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Cakup Semua Channel Sunshine Conversations<\/strong><\/p>\n\n\n\n

24\/7 dukungan pelanggan instan:<\/h2>\n\n\n\n
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  • Dukungan omnichannel:<\/strong>  Berikan dukungan seperti manusia dan personal melalui messaging, email, dan saluran sosial.<\/li>\n\n\n\n
  • Percakapan kontekstual:<\/strong>  Bangun koneksi yang bermakna dengan mempertahankan konteks historis percakapan di semua channel.<\/li>\n\n\n\n
  • Skalabilitas:<\/strong>  Bangun sekali, deploy di banyak channel Sunshine Conversations untuk mempercepat skala.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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    Kurangi biaya dukungan hingga 60%<\/p>\n\n\n\n

    Tingkatkan efisiensi dukungan pelanggan drastis<\/strong><\/h2>\n\n\n\n
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    • Serah terima agen tanpa hambatan:<\/strong> Pindahkan percakapan dari agen AI Dinamis ke agen manusia untuk query kompleks.<\/li>\n\n\n\n
    • Memberdayakan agen dengan informasi kaya:<\/strong> Informasi kontekstual dan riwayat percakapan otomatis ditransfer ke agen manusia untuk konteks dan saran balasan yang akurat dan personal.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n
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      \"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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      \"\"<\/figure>\n<\/div>\n\n\n\n
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      Peningkatan hingga 25% dalam pembuatan timbal<\/p>\n\n\n\n

      Ubah obrolan dukungan menjadi interaksi yang bermakna<\/h2>\n\n\n\n
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      • Dapatkan insight real-time:<\/strong> Rekomendasi kontekstual berdasarkan data pelanggan saat ini<\/li>\n\n\n\n
      • Hingga +25\u202f% peningkatan lead generation:<\/strong> Buat lead lebih efektif lewat interaksi berdasarkan wawasan pelanggan.<\/li>\n\n\n\n
      • Tingkatkan kualitas interaksi:<\/strong> Terus perbaiki kualitas interaksi dengan akses ke insight percakapan.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
        \n

        Yellow.ai, kekuatan di balik kesuksesan Anda<\/strong><\/h2>\n\n\n\t
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        \r\n\t\t\t\t\t\t\t\t\tCoda Payments\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\t\u201cKami memilih bekerja dengan Yellow.ai karena kemampuan bahasanya, terutama di Asia Tenggara. Kami meluncurkan chatbot di 4 negara dengan volume tinggi dan seluruh prosesnya mudah dan cepat. Kami melihat pelanggan menyukai bot ini dan ini membantu mengurangi tiket serta menjadi efisien biaya.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tBharati Amarnani\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tDirector \u2013 Global Customer Support\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\"Coda\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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        \r\n\t\t\t\t\t\t\t\t\tZuno (formerly Edelweiss General Insurance)\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\t\u201cKami memilih bekerja dengan Yellow.ai karena kemampuan bahasanya, terutama di Asia Tenggara. Kami meluncurkan chatbot di 4 negara dengan volume tinggi dan seluruh prosesnya mudah dan cepat. Kami melihat pelanggan menyukai bot ini dan ini membantu mengurangi tiket serta menjadi efisien biaya.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tShanai Ghosh\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tExecutive Director & CEO\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\"Zuno\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
        \r\n\t\t\t
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        <\/div>\r\n\t\t\t\t
        <\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

        Revolusi Layanan Pelanggan dengan Yellow.ai & Zendesk Sunshine Conversations Permudah alur kerja, sediakan dukungan pelanggan omnichannel, dan transfer permintaan ke agen manusia secara mulus dengan mengintegrasikan platform otomatisasi layanan pelanggan AI-first Yellow.ai dengan Zendesk Sunshine Conversations. Mulai langsung dengan template pra\u2011bangun oleh Yellow.ai Integrasikan dalam 3 klik sederhana Cakup Semua Channel Sunshine Conversations 24\/7 dukungan […]<\/p>\n","protected":false},"author":7,"featured_media":94202,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[314],"coauthors":[210],"class_list":["post-112810","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-integrations"],"acf":[],"yoast_head":"\nZendesk Integrations with Yellow.ai<\/title>\n<meta name=\"description\" content=\"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/id\/zendesk-integration\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zendesk Integrations with Yellow.ai\" \/>\n<meta property=\"og:description\" content=\"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. 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