{"id":111134,"date":"2023-03-14T16:17:48","date_gmt":"2023-03-14T10:47:48","guid":{"rendered":"https:\/\/yellow.ai\/dynamic-automation-platform\/"},"modified":"2026-05-20T18:54:20","modified_gmt":"2026-05-20T13:24:20","slug":"dynamic-automation-platform","status":"publish","type":"page","link":"https:\/\/yellow.ai\/id\/dynamic-automation-platform\/","title":{"rendered":"Platform Overview"},"content":{"rendered":"\n
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Dukungan waktu nyata skala besar dengan teknologi AI generatif<\/h1>\n\n\n\n

Tingkatkan pengalaman pelanggan dan karyawan menggunakan arsitektur multi-LLM kami, yang terus dilatih dengan miliaran percakapan untuk mencapai skalabilitas, kecepatan, dan akurasi. Tekan biaya dukungan sebesar 60% dengan automasi yang lancar di seluruh teks, email, dan suara.<\/p>\n\n\n\n

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Coba gratis<\/a><\/div>\n<\/div>\n\n\n\n
\"Dukungan<\/figure>\n<\/div><\/section>\n\n\n\n
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Yellow.ai Dynamic Automation Platform<\/h2>\n\n\n\n

Pangkas biaya sebesar 60% dengan mengotomatiskan percakapan di seluruh teks, email, dan suara<\/p>\n\n\n\n

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Conversational Service Cloud<\/h4>\n\n\n\n

Tingkatkan kepuasan pelanggan dan pangkas biaya operasional hingga 60%, sehingga memberikan dukungan multibahasa secara waktu nyata di seluruh teks, suara, dan berbagai saluran<\/p>\n\n\n\t

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\r\n\t\t\t\t\t\t60%\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\"Arrow\"\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t

\r\n\t\t\t\t\tBiaya operasional berkurang \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t
\r\n\t\t\t\tPelajari lebih lanjut<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t<\/div>\n\n\n\n
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Conversational Commerce Cloud<\/h4>\n\n\n\n

Tingkatkan keterlibatan pelanggan Anda sebesar 60% dan maksimalkan ROI pemasaran Anda dengan menjalankan kampanye percakapan lintas saluran<\/p>\n\n\n\t

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\r\n\t\t\t\t\t\t50%\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\"Arrow\"\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t

\r\n\t\t\t\t\tTingkat konversi naik\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t
\r\n\t\t\t\tPelajari lebih lanjut<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t<\/div>\n\n\n\n
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Conversational EX Cloud<\/h4>\n\n\n\n

Dorong produktivitas tenaga kerja Anda dengan AI HR dan ITSM kami yang telah dilatih sebelumnya untuk mengotomatiskan percakapan sehari-hari<\/p>\n\n\n\t

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\r\n\t\t\t\t\t\t40%\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\"Arrow\"\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t

\r\n\t\t\t\t\tESAT naik \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t
\r\n\t\t\t\tPelajari lebih lanjut<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\"DynamicNLP\u2122\t\t\t<\/div>\r\n\t\t\t\t\t
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\r\n\t\t\t\t\tAKURASI TERKEMUKA DI INDUSTRI\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tDynamicNLP\u2122\t\t\t\t<\/p>\r\n\t\t\t\t

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Didukung pembelajaran u003cemu003ezero-shotu003c\/emu003e, DynamicNLP\u2122 dari Yellow.ai adalah produk pertama yang dipasarkan di bidang AI percakapan untuk perusahaan, yang menghapus perlunya pelatihan NLP untuk membantu Anda tayang dalam hitungan menit.rnu003culu003ern tu003cliu003eAkurasi intent yang lebih tinggi yang berbeda sejak hari pertamau003c\/liu003ern tu003cliu003eRelevan dengan sektor industri apa punu003c\/liu003ern tu003cliu003eFasih berbicara dalam lebih dari 135 bahasau003c\/liu003ern tu003cliu003eTelah dilatih sebelumnya dengan miliaran percakapanu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\tPelajari lebih lanjut\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t
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\r\n\t\t\t\t\"Marketplace\t\t\t<\/div>\r\n\t\t\t\t\t
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\r\n\t\t\t\t\tPENERAPAN CEPAT\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tMarketplace untuk templat canggih\t\t\t\t<\/p>\r\n\t\t\t\t

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Masuk pasar 2X lebih cepat dengan lebih dari 150 templat siap pakai dan integrasi untuk membangun perangkat lunak u003ca href=u0022https:\/\/yellow.ai\/best-ai-chatbot\/u0022u003echatbot AIu003c\/au003e suara berkualitas tinggirnu003culu003ern tu003cliu003eTemplat plug u0026amp; play untuk vertikal industri utamau0026nbsp;u003c\/liu003ern tu003cliu003eIntegrasikan dengan platform terkemuka industri hanya dalam beberapa kliku0026nbsp;u003c\/liu003ern tu003cliu003eTersedia untuk e-commerce, CRM,u003cemu003e live chatu003c\/emu003e, aktivasi suara, saluran sosial, gerbang pembayaran, alat perusahaan, dan pusat datau0026nbsp;u003c\/liu003ern tu003cliu003eKonektor siap pakai untuk saluran yang paling banyak digunakanu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\tPelajari lebih lanjut\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t
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\r\n\t\t\t\t\"Antarmuka\t\t\t<\/div>\r\n\t\t\t\t\t
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\r\n\t\t\t\t\tBUILDER TANPA KODE\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tAntarmuka tarik dan lepas\t\t\t\t<\/p>\r\n\t\t\t\t

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Maksimalkan dan wujudkan ROI lebih cepat dengan merancang dan menerapkan agen AI Dinamis dengan cepat dan mudah dalam hitungan menit, tanpa perlu kode dan pelatihan.rnu003culu003ern tu003cliu003eTanpa kode, alur kerja intuitifu003c\/liu003ern tu003cliu003eAlur pengembangan yang dibuat otomatis dari desainrnrnu0026nbsp;u003c\/liu003ern tu003cliu003eKurangi waktu pengembangan dan pelatihan sebesar 50%rnrnu0026nbsp;u003c\/liu003ern tu003cliu003eHapus perlunya investasi teknologi yang mahalu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\"Otomatiskan\t\t\t<\/div>\r\n\t\t\t\t\t
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\r\n\t\t\t\t\t90% DEFLEKSI PANGGILAN TANPA PENGATURAN\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tOtomatiskan pertanyaan\t\t\t\t<\/p>\r\n\t\t\t\t

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Pangkas waktu penelusuran agen dan tingkatkan efisiensi dengan Yellow.ai DocCog \u2014 mesin pencari pengetahuan kognitif \u2014 dengan mengekstrak informasi penting dalam waktu singkat dari berbagai sumber dan sistem.rnu003culu003ern tu003cliu003eUnggah dari berbagai sumber: dokumen, URL, AWS S3, Sharepoint, dan pusat pengetahuan seperti Salesforce, Confluence, ServiceNow, dan banyak lagi.u003c\/liu003ern tu003cliu003eTelusuri gambar, catatan tulis tangan, kuitansi, dll., dengan parser OCR bawaanu003c\/liu003ern tu003cliu003eDapatkan peningkatan defleksi panggilan melalui mekanisme pengembalian yang kokoh dari DocCog.u003c\/liu003ern tu003cliu003eDukungan untuk bahasa seperti bahasa Inggris, Jerman, Prancis, Spanyol, dan lainnya.u003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\tPelajari lebih lanjut\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/div>\n\n\n\n
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\r\n\t\t\t\t\tKenali produk-produk kami\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\tKami siap membantu Anda meraih keunggulan kompetitif, baik bisnis Anda sudah mapan maupun sedang berkembang pesat \u2014 hubungi salah satu agen non-AI kami tentang bagaimana Yellow.ai dapat membantu Anda.\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\r\n\t\t\t\t\t\tHubungi kami\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t
\r\n\t\t\t\"\"\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\"Kampanye\t\t\t<\/div>\r\n\t\t\t\t\t
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\r\n\t\t\t\t\tKONVERSI PROSPEK MENINGKAT 50% UNTUK MEMAKSIMALKAN ROI PEMASARAN\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tKampanye percakapan\t\t\t\t<\/p>\r\n\t\t\t\t

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Buat saluran prospek yang sehat, perbaiki tingkat konversi, dan bangun basis pelanggan setia dengan kampanye pemasaran omnichannel yang dipersonalisasi.rnu003culu003ern tu003cliu003eHasilkan prospek berkualitas tinggi dengan penargetan akurat.u003c\/liu003ern tu003cliu003eTingkatkan konversi prospek sebesar 50% dengan alur kerja berorientasi sasaran.u003c\/liu003ern tu003cliu003eKurangi tingkat pengabaian keranjang sebesar 30% dengan saran tindak lanjut yang dibuat otomatis.u003c\/liu003ern tu003cliu003eJalankan program loyalitas, berikan saran tepat waktu, dan raih peringkat CSAT yang lebih tinggi.u003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t

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\r\n\t\t\t\t\tTINGKATKAN PRODUKTIVITAS AGEN PERUSAHAAN SEBESAR 50%\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tBantuan agen yang didukung teknologi AI\t\t\t\t<\/p>\r\n\t\t\t\t

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Tingkatkan produktivitas tim dukungan perusahaan Anda dengan memanfaatkan kotak masuk terpadu generatif yang didukung AI.rnu003culu003ern tu003cliu003eBekali agen Anda dengan alat-alat canggih, seperti respons otomatis, ringkasan tiket, dan wawasan dengan pelatihanu003c\/liu003ern tu003cliu003eSaran templat pesan untuk respons dan waktu pemrosesan lebih cepatu003c\/liu003ern tu003cliu003eIntegrasi DocCog dengan Pusat pengetahuan kotak masuk untuk membantu agen menemukan informasi dengan cepatu003c\/liu003ern tu003cliu003eKelola interaksi pelanggan dengan lancar di chat, email, dan suarau003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t

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\r\n\t\t\t\t\tDATA WAKTU NYATA\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tWawasan u0026 analisis mendalam\t\t\t\t<\/p>\r\n\t\t\t\t

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Lakukan lebih dari melacak metrik komersial utama \u2014 kenali pelanggan dan karyawan Anda lebih baik daripada mereka mengenal diri mereka sendiri.rnu003culu003ern tu003cliu003eVisualisasi perjalanan pengguna untuk mengoptimalkan alur percakapan dengan cepatu003c\/liu003ern tu003cliu003eLebih dari 20 laporan sistem selain dasbor dan laporan kustomu003c\/liu003ern tu003cliu003eLacak metrik layanan pelanggan, seperti tingkat defleksi, tingkat penyelesaian sasaran (GCR), CSAT, waktu respons pertama (FRT), dan lainnyau003c\/liu003ern tu003cliu003eBangun sasaran bisnis dalam hitungan menit untuk melacaknya secara waktu nyata guna memperoleh wawasan yang dapat ditindaklanjutiu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\tLEVEL PERUSAHAAN\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tKeamanan tak tertandingi\t\t\t\t<\/p>\r\n\t\t\t\t

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Platform bersertifikasi ISO, HIPAA, SOC 2, dan GDPR \u2013 menjamin privasi, keamanan, dan kepatuhan menjadi prioritas utama kami.rnu003culu003ern tu003cliu003eKontrol akses berbasis peran, akses masuk tunggal, OAuth, dan integrasi SAML di tingkat botu003c\/liu003ern tu003cliu003eEnkripsi TLS 1.3 saat transit (TLS 1.2 yang didukung untuk kompatibilitas mundur), enkripsi AES 256 dalam penyimpananu003c\/liu003ern tu003cliu003ePentest (uji penetrasi) u0026amp; manajemen kerentanan tingkat kode dan platform; WAF, DDOS, IPS u0026amp; IDS tercakupu003c\/liu003ernu003c\/ulu003e<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/div>\n\n\n\n

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Memberikan pengalaman omnichannel dari satu platform<\/h2>\n\n\n\n

Integrasikan. Otomatiskan. Komunikasikan dengan cepat. Semua berawal dari percakapan.<\/p>\n\n\n\n

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Pelajari lebih lanjut<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Automasi Teks<\/h3>\r\n

Situs web, e-mail, SMS, Whatsapp, Instagram, Twitter, Facebook messenger u0026 lainnya<\/p>\r\n Pelajari lebih lanjut<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\n\n

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Automasi Suara<\/h3>\r\n

Automasi Suara<\/p>\r\n Pelajari lebih lanjut<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Dukungan waktu nyata skala besar dengan teknologi AI generatif Tingkatkan pengalaman pelanggan dan karyawan menggunakan arsitektur multi-LLM kami, yang terus dilatih dengan miliaran percakapan untuk mencapai skalabilitas, kecepatan, dan akurasi. Tekan biaya dukungan sebesar 60% dengan automasi yang lancar di seluruh teks, email, dan suara. Yellow.ai Dynamic Automation Platform Pangkas biaya sebesar 60% dengan mengotomatiskan […]<\/p>\n","protected":false},"author":1,"featured_media":94308,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[319],"coauthors":[209],"class_list":["post-111134","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-product"],"acf":[],"yoast_head":"\nReal-time support at scale with generative AI - Yellow.ai<\/title>\n<meta name=\"description\" content=\"Transform CX and EX with Yellow.ai\u2019s multi-LLM platform trained on billions of conversations for scale and accuracy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/id\/dynamic-automation-platform\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real-time support at scale with generative AI - 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