{"id":116939,"date":"2023-03-16T17:04:05","date_gmt":"2023-03-16T11:34:05","guid":{"rendered":"https:\/\/yellow.ai\/voice-channel\/"},"modified":"2024-08-06T12:05:35","modified_gmt":"2024-08-06T06:35:35","slug":"voice-channel","status":"publish","type":"page","link":"https:\/\/yellow.ai\/en-ph\/voice-channel\/","title":{"rendered":"Voice Channel"},"content":{"rendered":"\n<section class=\"wp-block-group sec-1 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-820x1024.webp\" alt=\"\" class=\"wp-image-96038\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-820x1024.webp 820w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-240x300.webp 240w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-768x959.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero.webp 1044w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n\n\n\t<div id=\"yellow-audio-player-block_c667f1f71e4b93312db9bb03ce52f501\" class=\"yellow-audio-player\">\r\n\t\t<audio src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/1.-Hero-section.wav\" loop><\/audio>\r\n\t\t<div class=\"audio-player-container\">\r\n\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-logo\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-logo.svg\" alt=\"Yellow\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-wave\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-wave.svg\" alt=\"Wave\">\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"time\">00:00<\/div>\r\n\t\t\t\t<a href=\"#\" class=\"audio-play-div\">\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-pause\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\" alt=\"Pause\">\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-play\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 id='from-routine-calls-to-remarkable-connections-voice-ai-at-work'  id=\"boomdevs_1\" class=\"wp-block-heading\" >From routine calls to remarkable connections &#8211; Voice AI at work<\/h1>\n\n\n\n<p class=\"p3\">Experience personalized, context-aware interactions that boost CSAT scores by 40%, all powered by our advanced Voice AI.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/request-demo\/#\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-2 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column left-col is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='voice-ai-that-never-sounded-more-human'  id=\"boomdevs_2\" class=\"wp-block-heading\" >Voice AI that never sounded more human!<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"70\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-1024x70.webp\" alt=\"\" class=\"wp-image-103222\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-1024x70.webp 1024w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-300x20.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-768x52.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-150x10.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos.webp 1030w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns mb20 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">90%<\/p>\n\n\n\n<p class=\"has-text-align-center\">queries self-served<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">60%<\/p>\n\n\n\n<p class=\"has-text-align-center\">reduction in operational costs<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">40%<\/p>\n\n\n\n<p class=\"has-text-align-center\">increase in CSAT<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">50%<\/p>\n\n\n\n<p class=\"has-text-align-center\">increase in agent productivity<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='transforming-customer-service-with-ai-for-voice'  id=\"boomdevs_3\" class=\"wp-block-heading has-text-align-center\" >Transforming customer service with AI for voice<\/h2>\n\n\n\n<p class=\"has-text-align-center p3\">VoiceHUB, an AI-first voice automation platform streamlines customer interactions across channels and ticket lifecycles and improves customer experience.<\/p>\n\n\n\t<div id=\"yellow-text-image-block_00c1a745a84d9a15fa8a57d571783898\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"836\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-297x300.webp 297w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-768x775.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tUnify brand voice across channels: \t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Customers expect personalized and contextually relevant interactions when they interact with voice AI agents.<\/p>\n<p>By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_d2595f2dd461a1a5c639039984cec8b3\" class=\"yellow-text-image remove-border-radius right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tPersonalize conversations with advanced voice capabilities\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Deploy multilingual AI for Voice, adept at active listening, and context-switching, to handle customer interruptions with context and empathy.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t<a href=\"#\" class=\"audio-button\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-pause\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\"\r\n\t\t\t\t\t\t\t\talt=\"Pause\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-play\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-wave\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-button-wave.svg\"\r\n\t\t\t\t\t\t\t\t\talt=\"Wave\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<audio src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/2.Truly-Multilingual.wav\"  loop><\/audio>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_4945193e621e346e3e2fb6fffe7f9b71\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tSeamlessly transition queries from AI to human\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Handle call transfers between AI and human agents, facilitating high-quality interactions for both routine and complex inquiries, with Voice Inbox.<\/p>\n<p>Equip agents with real-time AI suggestions to resolve tickets quickly and more effectively, and increase the team\u2019s efficiency by 50%.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t<a href=\"#\" class=\"audio-button\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-pause\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\"\r\n\t\t\t\t\t\t\t\talt=\"Pause\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-play\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-wave\" src=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-button-wave.svg\"\r\n\t\t\t\t\t\t\t\t\talt=\"Wave\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<audio src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Interruption-Handling.wav\"  loop><\/audio>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_9691f31cd12e81076413b497e252792c\" class=\"yellow-text-image right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tAchieve faster time to value with quick setup\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Design voice bots effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_58e5c8af6651750d43d9b37873955de6\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language.webp 828w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tSpeak the language of the customer\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Connect with customers worldwide in over 135 languages. Customize tone and dialect based on geography, creating a tailored experience for each interaction. Paired with DynamicNLP,\u00a0 AI for Voice accurately understands user intent with 97% accuracy.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<div class=\"wp-block-group sec-4 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='plug-play-voice-app-integrations'  id=\"boomdevs_4\" class=\"wp-block-heading\" >Plug &amp; play voice app integrations<\/h2>\n\n\n\n<p class=\"p3\">Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/platform\/integrations\/\">See all integrations<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-1024x385.webp\" alt=\"\" class=\"wp-image-89672\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-1024x385.webp 1024w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-300x113.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-768x289.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play.webp 1042w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group sec-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='deliver-an-exceptional-experience-whiledriving-down-costs-by-60'  id=\"boomdevs_5\" class=\"wp-block-heading has-text-align-center\" >Deliver an exceptional experience while<br>driving down costs by 60%<\/h2>\n\n\n\n<p class=\"has-text-align-center p3\">Integrate. Automate. Communicate instantly. It all starts with a conversation.<\/p>\n\n\n\n<div class=\"wp-block-columns sec-colls is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-service-cloud'  id=\"boomdevs_6\" class=\"wp-block-heading has-text-align-center\" >Conversational Service Cloud<\/h3>\n\n\n\n<p class=\"has-text-align-center p3\">Boost productivity and customer engagement with enterprise-grade self-serve support.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-1.webp\" alt=\"\" class=\"wp-image-82001\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-1.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-1-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec-coll-btn is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button violet\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/conversational-ai-customer-service\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-commerce-cloud'  id=\"boomdevs_7\" class=\"wp-block-heading has-text-align-center\" >Conversational Commerce Cloud<\/h3>\n\n\n\n<p class=\"has-text-align-center p3\">Generate leads &amp; sales via chatbots, SMS text, voice call, WhatsApp, Facebook &amp; more, all from a single platform.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-2.webp\" alt=\"\" class=\"wp-image-82014\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-2.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-2-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec-coll-btn is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button violet\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/conversational-ai-marketing\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-excloud'  id=\"boomdevs_8\" class=\"wp-block-heading has-text-align-center\" >Conversational EX<br>Cloud<\/h3>\n\n\n\n<p class=\"has-text-align-center p3\">Meet your 24\/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-3.webp\" alt=\"\" class=\"wp-image-82022\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-3.webp 728w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/all-industries-sec4-3-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec-coll-btn is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button violet\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/platform\/integrations\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<section class=\"wp-block-group sec-6 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='yellow-ai-the-driving-force-behind-yoursuccess'  id=\"boomdevs_9\" class=\"wp-block-heading has-text-align-center\" >Yellow.ai, the driving force behind your<br>success<\/h2>\n\n\n\t<div id=\"yellow-frontpage-slider-block_20f5192d198885d86c3dfdc1d8ccd428\" class=\"yellow-frontpage-slider\">\r\n\t\t<div class=\"frontpage-slider\">\r\n\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tWaste Connections\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_10\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t&#8220;Our after-hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tDoug Mooneyham\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tDirector, Operations Applications\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/case-study\/waste-connections-voice-ai-trasnforms-customer-support\/\" class=\"button\">\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1044\" height=\"840\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-waste-connections.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-waste-connections.webp 1044w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-waste-connections-300x241.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-waste-connections-1024x824.webp 1024w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-waste-connections-768x618.webp 768w\" sizes=\"auto, (max-width: 1044px) 100vw, 1044px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"129\" height=\"72\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2022\/06\/waste.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tSony\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_11\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t&#8220;With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony\u2019s exceptional customer service support a notch higher.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tVishal Mathur\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tNational Head of Customer Service\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1044\" height=\"840\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony.webp 1044w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-300x241.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-1024x824.webp 1024w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-768x618.webp 768w\" sizes=\"auto, (max-width: 1044px) 100vw, 1044px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"228\" height=\"40\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/Sony.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"pager-div\">\r\n\t\t\t<div class=\"pager\">\r\n\t\t\t\t<div class=\"prev\"><\/div>\r\n\t\t\t\t<div class=\"next\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>From routine calls to remarkable connections &#8211; Voice AI at work Experience personalized, context-aware interactions that boost CSAT scores by 40%, all powered by our advanced Voice AI. Voice AI that never sounded more human! 90% queries self-served 60% reduction in operational costs 40% increase in CSAT 50% increase in agent productivity Transforming customer service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":116941,"parent":0,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[315],"coauthors":[209],"class_list":["post-116939","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-channels"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Voice Channel - Yellow.ai [Philippines]<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/en-ph\/voice-channel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Voice Channel - Yellow.ai [Philippines]\" \/>\n<meta property=\"og:description\" content=\"From routine calls to remarkable connections &#8211; Voice AI at work Experience personalized, context-aware interactions that boost CSAT scores by 40%, all powered by our advanced Voice AI. 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