{"id":116892,"date":"2022-06-08T14:24:12","date_gmt":"2022-06-08T08:54:12","guid":{"rendered":"https:\/\/yellow.ai\/omnichannel-ai-automation\/"},"modified":"2024-06-10T10:18:36","modified_gmt":"2024-06-10T04:48:36","slug":"omnichannel-ai-automation","status":"publish","type":"page","link":"https:\/\/yellow.ai\/en-ph\/omnichannel-ai-automation\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"\n<section class=\"wp-block-group sec-1 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"783\" height=\"979\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/omnichannel.webp\" alt=\"Omnichannel AI automation with Yellow.ai\" class=\"wp-image-96953\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/omnichannel.webp 783w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/omnichannel-240x300.webp 240w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/omnichannel-768x960.webp 768w\" sizes=\"auto, (max-width: 783px) 100vw, 783px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 id='elevate-customer-service-automated-interactions-across-35+-channels'  id=\"boomdevs_1\" class=\"wp-block-heading\" >Elevate customer service: Automated interactions across 35+ channels<\/h1>\n\n\n\n<p class=\"p3\">Our platform enhances customer engagement by 60% by maintaining conversation continuity across channels, and reaching customers, no matter where they are.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\t<div id=\"yellow-common-logo-section-block_748970300b14965108f715431592e6b9\" class=\"yellow-common-logo-section white\">\r\n\t\t<h2 id=\"boomdevs_2\" class=\"header3\">\r\n\t\t\tWorld\u2019s leading enterprises trust Yellow.ai\t\t<\/h2>\r\n\t\t<div class=\"logo-section-scroller\">\r\n\t\t\t\t\t\t\t\t<div class=\"single single-1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\r\n\t\t\t\t\t\t\tscroll-block_748970300b14965108f715431592e6b91\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-6139px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_748970300b14965108f715431592e6b9 .single-1 .slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: scroll-block_748970300b14965108f715431592e6b91 245.56s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\t\t\t\t\t\t\tmobile-scroll-block_748970300b14965108f715431592e6b91\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-6139px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_748970300b14965108f715431592e6b9 .single-1 .mobile-slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: mobile-scroll-block_748970300b14965108f715431592e6b91 245.56s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t<div class=\"slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/White_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/White_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/White_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"mobile-slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/White_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/White_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single single-2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\r\n\t\t\t\t\t\t\tscroll-block_748970300b14965108f715431592e6b92\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-5825px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_748970300b14965108f715431592e6b9 .single-2 .slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: scroll-block_748970300b14965108f715431592e6b92 233s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\t\t\t\t\t\t\tmobile-scroll-block_748970300b14965108f715431592e6b92\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-5825px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_748970300b14965108f715431592e6b9 .single-2 .mobile-slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: mobile-scroll-block_748970300b14965108f715431592e6b92 233s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t<div class=\"slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/04\/White-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/04\/White-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/04\/White-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"mobile-slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/04\/White-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/04\/White-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-2 bg-color grey\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='one-platform-multiple-channels'  id=\"boomdevs_3\" class=\"wp-block-heading has-text-align-center\" >One platform: Multiple channels<\/h2>\n\n\n\n<p class=\"has-text-align-center p3\">Be available for your customers on demand and reduce the cost of handling customer queries. Drive engaging and hyper-personalized conversations across 35+ channels in 135+ languages. Boost your CSAT by 40%.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\t<div id=\"yellow-automation-new-card-block_48b2f062c33adf157e1020fb8106f8a6\" class=\"yellow-automation-new-card\">\r\n\t\t\t\t\t\t<div class=\"single-card\">\r\n\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"450\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-text-automation.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-text-automation.webp 826w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-text-automation-300x163.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-text-automation-768x418.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-text-automation-150x82.webp 150w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/>\t\t\t\t\t\t\t<div class=\"percent\">\r\n\t\t\t\t\t\t\t\t<p class=\"percent-title\">~90%<\/p>\r\n\t\t\t\t\t\t\t\t<p>automation in 30 days<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t<div class=\"title-div\">\r\n\t\t\t\t\t\t\t<h4 id=\"boomdevs_4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tText automation\t\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<p class=\"p3\">Provide immediate, on-demand query resolution to your customers using dynamic AI agents, capable of scaling conversations with our multi-LLM-based customer service platform.<\/p>\r\n\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/en-ph\/text-automation\/\" class=\"learn-more\"> <span>Learn more<\/span> <img\r\n\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/arrow-blue.svg\" alt=\"Learn More\"><\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"single-card\">\r\n\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"450\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-voice-automation.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-voice-automation.webp 826w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-voice-automation-300x163.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-voice-automation-768x418.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-voice-automation-150x82.webp 150w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/>\t\t\t\t\t\t\t<div class=\"percent\">\r\n\t\t\t\t\t\t\t\t<p class=\"percent-title\">80%<\/p>\r\n\t\t\t\t\t\t\t\t<p>queries self-served<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t<div class=\"title-div\">\r\n\t\t\t\t\t\t\t<h4 id=\"boomdevs_5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tVoice automation\t\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<p class=\"p3\">Leverage advanced voice AI agents for unified brand communication across 35+ channels. Designed to handle customer interruptions with context and empathy, our voice AI agents can respond to interruptions while seamlessly resuming the prior conversation, resulting in a more satisfying customer experience.<\/p>\r\n\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/en-ph\/voice-channel\/\" class=\"learn-more\"> <span>Learn more<\/span> <img\r\n\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/arrow-blue.svg\" alt=\"Learn More\"><\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"single-card\">\r\n\t\t\t\t\t<div class=\"img-div\">\r\n\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"450\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-email-automation.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-email-automation.webp 826w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-email-automation-300x163.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-email-automation-768x418.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2024\/05\/omnichannel-email-automation-150x82.webp 150w\" sizes=\"auto, (max-width: 826px) 100vw, 826px\" \/>\t\t\t\t\t\t\t<div class=\"percent\">\r\n\t\t\t\t\t\t\t\t<p class=\"percent-title\">85%<\/p>\r\n\t\t\t\t\t\t\t\t<p>reduction in ticket volumes<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-div\">\r\n\t\t\t\t\t\t<div class=\"title-div\">\r\n\t\t\t\t\t\t\t<h4 id=\"boomdevs_6\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"new\">New<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tEmail automation\t\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<p class=\"p3\">Streamline up to 80% of inbound email inquiries to expedite resolutions and lower operational costs. Provide your customers with a tailored self-service experience with efficient email support. Facilitate smooth transition to human agents based on the customer\u2019s request<\/p>\r\n\t\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/en-ph\/email-support-simplified\/\" class=\"learn-more\"> <span>Learn more<\/span> <img\r\n\t\t\t\t\t\t\t\tsrc=\"https:\/\/yellow.ai\/wp-content\/themes\/yellow.ai\/img\/arrow-blue.svg\" alt=\"Learn More\"><\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='quick-and-easy-integrations'  id=\"boomdevs_7\" class=\"wp-block-heading has-text-align-center\" >Quick and easy integrations<\/h2>\n\n\n\n<p class=\"has-text-align-center p3\">Simply integrate Yellow.ai across your favorite apps in just one click. No rip and replace.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">  <div id=\"yellow-integration-cards-block_79a89855fff276dd34a116e313f03191\" class=\"yellow-integration-cards\">\r\n    <div class=\"icon-div\">\r\n      <img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp.webp 128w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/whatsapp-96x96.webp 96w\" sizes=\"auto, (max-width: 128px) 100vw, 128px\" \/>    <\/div>\r\n    <div class=\"ic-content-wrap\">\r\n      <h4 id='whatsapp'  id=\"boomdevs_8\" >WhatsApp<\/h4>\r\n      <div class=\"content\">Automated suggestions, prompts &amp; reminders along with in-chat commerce, leveraging our pre-built payment gateways.<\/div>\r\n              <div class=\"button-div\">\r\n          <a href=\"https:\/\/yellow.ai\/blog\/whatsapp-business-api\/\"\r\n            class=\"button arrow\">Learn more<\/a>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n  <\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">  <div id=\"yellow-integration-cards-block_df4c757f04c0b187f824fbdd51475408\" class=\"yellow-integration-cards\">\r\n    <div class=\"icon-div\">\r\n      <img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business.webp 128w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/google-business-96x96.webp 96w\" sizes=\"auto, (max-width: 128px) 100vw, 128px\" \/>    <\/div>\r\n    <div class=\"ic-content-wrap\">\r\n      <h4 id='google-business'  id=\"boomdevs_9\" >Google Business<\/h4>\r\n      <div class=\"content\">Deploy hype-local chatbots to converse with potential leads for your Google business listings.<\/div>\r\n              <div class=\"button-div\">\r\n          <a href=\"https:\/\/yellow.ai\/marketplace\/channel\/Google%20Business%20Messages\/\"\r\n            class=\"button arrow\">Learn more<\/a>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n  <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">  <div id=\"yellow-integration-cards-block_10ca75aa74cf3c2ea5e6ca9fa95df396\" class=\"yellow-integration-cards\">\r\n    <div class=\"icon-div\">\r\n      <img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram.webp 128w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/instagram-96x96.webp 96w\" sizes=\"auto, (max-width: 128px) 100vw, 128px\" \/>    <\/div>\r\n    <div class=\"ic-content-wrap\">\r\n      <h4 id='instagram'  id=\"boomdevs_10\" >Instagram<\/h4>\r\n      <div class=\"content\">Automate DMs, comments and responses, plus proactive upselling of your products or services. <\/div>\r\n              <div class=\"button-div\">\r\n          <a href=\"https:\/\/yellow.ai\/marketplace\/channel\/Instagram\/\"\r\n            class=\"button arrow\">Learn more<\/a>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n  <\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">  <div id=\"yellow-integration-cards-block_bd457f4fcf42c4ff76b94a899e1e464d\" class=\"yellow-integration-cards\">\r\n    <div class=\"icon-div\">\r\n      <img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"51\" height=\"51\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2022\/03\/slack-logo.svg\" class=\"attachment-full size-full\" alt=\"\" \/>    <\/div>\r\n    <div class=\"ic-content-wrap\">\r\n      <h4 id='slack'  id=\"boomdevs_11\" >Slack<\/h4>\r\n      <div class=\"content\">Build customized conversational bots for Slack account to enhance team collaboration and streamline workflows.<\/div>\r\n              <div class=\"button-div\">\r\n          <a href=\"https:\/\/yellow.ai\/marketplace\/channel\/Google%20Business%20Messages\/\"\r\n            class=\"button arrow\">Learn more<\/a>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n  <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yellow.ai\/en-ph\/platform\/integrations\/\">See all integrations<\/a><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-4\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='when-people-meet-ai-amazing-things-happen'  id=\"boomdevs_12\" class=\"wp-block-heading has-text-align-center\" >When people meet AI, amazing things happen<\/h2>\n\n\n\t<div id=\"yellow-testimonial-slider-block_23addb465038a41f0137f78a1f053bcb\" class=\"yellow-testimonial-slider\">\r\n\t\t<div class=\"testimonial-slider\">\r\n\t\t\t\t\t\t\t\t<div class=\"single-testimonial\">\r\n\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t&#8220;With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.&#8221;\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"profile\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<h5 id=\"boomdevs_13\">\r\n\t\t\t\t\t\t\t\t\tJessica Osborn\t\t\t\t\t\t\t\t<\/h5>\r\n\t\t\t\t\t\t\t\t<p class=\"p3\">\r\n\t\t\t\t\t\t\t\t\tIT Operations Manager, Randstad USA\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"single-testimonial\">\r\n\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t&#8220;The ease of using Yellow.ai\u2019s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Costs for operating, and catering to clients using the chatbot have gone down by 51%.&#8221;\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"profile\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<h5 id=\"boomdevs_14\">\r\n\t\t\t\t\t\t\t\t\tJoanna J Perez\t\t\t\t\t\t\t\t<\/h5>\r\n\t\t\t\t\t\t\t\t<p class=\"p3\">\r\n\t\t\t\t\t\t\t\t\tAVP \u2013 Self-service Channels and Bots Head,  UnionBank of Philippines\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"single-testimonial\">\r\n\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\u201cWith deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony\u2019s exceptional customer service support a notch higher.&#8221;\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"profile\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<h5 id=\"boomdevs_15\">\r\n\t\t\t\t\t\t\t\t\tVishal Mathur\t\t\t\t\t\t\t\t<\/h5>\r\n\t\t\t\t\t\t\t\t<p class=\"p3\">\r\n\t\t\t\t\t\t\t\t\tNational Head of Customer Service, Sony India\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"pager-div\">\r\n\t\t\t<div class=\"pager\">\r\n\t\t\t\t<div class=\"prev\"><\/div>\r\n\t\t\t\t<div class=\"next\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Elevate customer service: Automated interactions across 35+ channels Our platform enhances customer engagement by 60% by maintaining conversation continuity across channels, and reaching customers, no matter where they are. One platform: Multiple channels Be available for your customers on demand and reduce the cost of handling customer queries. Drive engaging and hyper-personalized conversations across 35+ [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":116894,"parent":0,"menu_order":271,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[48],"page_categories":[315],"coauthors":[210],"class_list":["post-116892","page","type-page","status-publish","has-post-thumbnail","hentry","guides_categories-on-channels","page_categories-channels"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unify your CX with Omnichannel AI Automation - Yellow.ai [Philippines]<\/title>\n<meta name=\"description\" content=\"Communicating across channels ensures no loss of information end-to-end, driving contextual data, to deliver delightful, relevant customer experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yellow.ai\/en-ph\/omnichannel-ai-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Yellow.ai\u2019s Omnichannel Solution is Transforming Retail\" \/>\n<meta property=\"og:description\" content=\"Yellow.ai offers an omnichannel customer support help desk that handles queries and delivers an exceptional experience to customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yellow.ai\/en-ph\/omnichannel-ai-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"Yellow.ai\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/YellowDotAI\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-10T04:48:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Omnichannel.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"942\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"How Yellow.ai\u2019s Omnichannel Solution is Transforming Retail\" \/>\n<meta name=\"twitter:description\" content=\"Yellow.ai offers an omnichannel customer support help desk that handles queries and delivers an exceptional experience to customers.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Omnichannel.png\" \/>\n<meta name=\"twitter:site\" content=\"@yellowdotai\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/yellow.ai\/en-ph\/omnichannel-ai-automation\/\",\"url\":\"https:\/\/yellow.ai\/en-ph\/omnichannel-ai-automation\/\",\"name\":\"Unify your CX with Omnichannel AI Automation - 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