Yellow.ai Raises $78.15M to Deliver Total Customer Experience Automation
Your first Chatbot is on us!
How to use AI to improve customer experience - Gartner Report
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360° hyper-automation
Case studies & customer stories
Pay as you go
Domain expert NLU and pre-built nodes
Build your bot on no-code platfrom
Best of AI & human intelligence
Upsell & crossell your products
Democratizing AI
ISO & GDPR certified
100+ out-of-the-box integrations
Gain customer insights and drive revenue
Turn thousands of documents in a chatbot in minutes
Turn your customers from curious, to interested, and then to excited using our smart campaign management tool.
Increased open rates
Increase in Engagement across channels
Increase in lead conversion
Business impact
Multiply organic website conversions with inbound campaign
Identify and qualify the most relevant leads and nurture their interest through bot prompts, in real-time
Direct visitors better with intent-triggered suggestions
Identify the intent behind your visitors journey on site and direct them to the solutions they are interested in with timely suggestions for faster conversions.
Real-time automation of on-website query resolution
Indulge the visitors on the pages of their interest, or suggest a more apt. journey - all through our intent-triggered inbound automation. Guide the visitor from 'if' to 'definitely' in a few clicks.
Smart campaign automation for precise audience segments
Easily create and automate highly engaging campaigns with just a few clicks, precisely targeted to specific audiences based on intent, journey, and personas to drive higher conversions and revenue.
Sustain visitor interest even after they go off-site
Rekindle interest of lost visitors to direct them to their desired solutions, products, or cart items. Get them back on the grid or engage them on their preferred channel at their convenience.
Cross-channel communication automation from one platform
Boost employee potential by helping them communicate across channels, in any language, from a single platform with in-built translations. Uplift your campaign efficiency with our user-friendly system.
Inbound Campaign Management
Interact and engage with the visitors on your site, and effortlessly direct them to their intended destination. Spark interest and conversions through intent-triggered video stories and interactions.
Outbound Customer Engagement
Create campaigns that can even bring back ‘lost’ customers through automated outbound engagement. Easily create workflows to retrigger abandoned carts, enable payments, or give out key info.
Complete User Profiling – 360-degree
Capture user or customer details, along with their intent and sentiment. Our sharpened and contextual insights help amplify your campaigns resulting in positive engagement and speedy conversions.
Dynamic notifications across multiple channels
Leverage our notifications API for instant and dynamic notifications to your customers across channels. Plan or schedule them for different audience sets to achieve higher open rates and engagement.
“The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”
“yellow.ai allows easy integration with portals. It has easy to implement use cases and the guided workflows function smoothly. Their cloud solution and latest interface is amazing.”
“yellow.ai is among the best platforms to create chatbot solutions. It is easy to use and almost all options can be customized as per requirement..”
"They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us. They can literally automate everything you need to automate. Their product & solutions are customizable to tailor one's needs specifically"
“The team is proactive, accommodating, flexible & sound knowledge of the subject. They have always delivered the quality product & on timely basis. "
“yellow.ai is the perfect software for building the perfect chatbot. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.”
“A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.”
Improve the holistic experience for your visitors and customers with quality inbound engagement and targeted on-channel campaigns to boost retention and overtime life-time value.
Everything you need to know about WhatsApp for Business
Yellow.ai raises $78.15M to deliver total CX automation
Build your first NLP powered intelligent chatbot in under 10 clicks