“BOING” is a 24/7 customer success virtual assistant that works real-time. Available on WhatsApp and their website, Boing helps customers register a motor claim, get a policy soft copy, check policy & claim status, locate a nearby company branch and much more.
Read the full story by Dipu KV - President of Operations, Communities & CX @ Bajaj AllianzRead Here
Aavi Mathuan is a marketer, web dev and content creator at Yellow Messenger. Her core interests lie in the space of technology and brand psychology. Her natural affinity towards design, content and storytelling is refreshingly perceptive and insightful. She lives with her happy puppy in Bangalore, India.