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Top 5 Ways to Elevate Employee Engagement with Conversational AI

  • Apr 06, 2022
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Top 15 Use-cases for AI Chatbots in the Automotive Industry

  • May 20, 2022

Chatbots in the automotive industry can be very helpful in improving the overall customer experience. Learn about AI chatbots' top 15 use cases in the automotive industry.

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Why Are Businesses Using WhatsApp Chatbots for Customer Experience?

  • May 20, 2022

Since the day WhatsApp released its business solution, businesses began to use WhatsApp chatbots for customer experience. Learn how you can use WhatsApp chatbots and deliver world-class CX.

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Top 5 Employee Pain Points. How to Identify and Fix Them?

  • May 18, 2022

To ensure that employees spend their time where it matters most, it’s important to identify and resolve these 5 employee pain points.

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5 E-commerce Chatbot Case Studies and How To Deploy Them on WhatsApp

  • May 17, 2022

See how brands like Sephora, ZALORA and Spencer's have used e-commerce chatbots and won in their CX game. Understand the use-cases of e-commerce chatbots on WhatsApp.

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12 Tips To Build Highly Effective Lead Generation Chatbots

  • May 17, 2022

Lead-generation chatbots allow website visitors to navigate through a myriad of options and enable businesses to actively engage with prospects, thus keeping them from leaving your website unconverted. Chatbots can have multiple responsibilities and the same chatbot can be extended to perform other actions. Actions that help companies connect with more prospects gather valuable insights and contact information, plus nurture prospects through the marketing funnel. Here are some tips to build an effective lead gen chatbot with a free chatbot checklist inside.

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WhatsApp Business API - Everything You Need To Know

  • May 16, 2022

There is a lot of information available on WhatsApp Business API. We are here to solve all the confusion and concerns about WhatsApp API. Read this article to get thorough knowledge.

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Top 8 Chatbot Statistics and Trends to Look Out for in 2022

  • May 16, 2022

Chatbots are expected to thrive well into the future. Let’s have a look at top 8 chatbot statistics and trends in 2022.

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All-in-One Guide To Use Message Templates for WhatsApp API

  • May 16, 2022

WhatsApp business has many features but the best is WhatsApp message template. Learn how you can create a message template for WhatsApp on Yellow.ai dashboard.

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7 Ways to Use HR Chatbots for the Hiring Processes

  • May 16, 2022

How Chatbots will Impact the Hiring Processes

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Top 15 Use-cases for AI Chatbots in the Automotive Industry

  • May 20, 2022

Chatbots in the automotive industry can be very helpful in improving the overall customer experience. Learn about AI chatbots' top 15 use cases in the automotive industry.

paper-blog

Why Are Businesses Using WhatsApp Chatbots for Customer Experience?

  • May 20, 2022

Since the day WhatsApp released its business solution, businesses began to use WhatsApp chatbots for customer experience. Learn how you can use WhatsApp chatbots and deliver world-class CX.

paper-blog

Top 5 Employee Pain Points. How to Identify and Fix Them?

  • May 18, 2022

To ensure that employees spend their time where it matters most, it’s important to identify and resolve these 5 employee pain points.

paper-blog

5 E-commerce Chatbot Case Studies and How To Deploy Them on WhatsApp

  • May 17, 2022

See how brands like Sephora, ZALORA and Spencer's have used e-commerce chatbots and won in their CX game. Understand the use-cases of e-commerce chatbots on WhatsApp.

paper-blog

12 Tips To Build Highly Effective Lead Generation Chatbots

  • May 17, 2022

Lead-generation chatbots allow website visitors to navigate through a myriad of options and enable businesses to actively engage with prospects, thus keeping them from leaving your website unconverted. Chatbots can have multiple responsibilities and the same chatbot can be extended to perform other actions. Actions that help companies connect with more prospects gather valuable insights and contact information, plus nurture prospects through the marketing funnel. Here are some tips to build an effective lead gen chatbot with a free chatbot checklist inside.

paper-blog

WhatsApp Business API - Everything You Need To Know

  • May 16, 2022

There is a lot of information available on WhatsApp Business API. We are here to solve all the confusion and concerns about WhatsApp API. Read this article to get thorough knowledge.

paper-blog

Top 8 Chatbot Statistics and Trends to Look Out for in 2022

  • May 16, 2022

Chatbots are expected to thrive well into the future. Let’s have a look at top 8 chatbot statistics and trends in 2022.

paper-blog

All-in-One Guide To Use Message Templates for WhatsApp API

  • May 16, 2022

WhatsApp business has many features but the best is WhatsApp message template. Learn how you can create a message template for WhatsApp on Yellow.ai dashboard.

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Why Conversational AI in Customer Service and Why Now?

  • May 16, 2022

Future proof your customer service by pairing it with AI. Understand why and how businesses can use conversational AI in customer service and win the hearts of their customers.

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Yellow.ai’s SLA Management System for Email Ticketing

  • May 13, 2022

SLA management system, which will not only automate escalations and reminders but also provide the right tools to audit and easily eliminate any issues.

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What Is Dialogue Management and How Important Is It for Chatbot Development?

  • May 09, 2022

Dialogue Management determines the actual context of the dialogue. This crucial element enables chatbots to comprehend contextual communications. Each conversation, dialogue and intent is critical in strengthening the chatbot’s effectiveness; It facilitates a conversational experience. Yellow.ai has a unique standpoint on dialogue design and management.

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Yellow.ai’s Unified User Profile For Delivering Omni-Channel Experiences

  • May 06, 2022

Customers can be present at any channel at any time of the day that results in duplicate user details within the system, limiting today’s marketer to fully understand the current state of the customer and send highly relevant and personalized content. Unified User Profile solves the current limitations of the marketing team by unifying details of customers present across different channels and sources, giving holistic view of their interests, preferences and intents.

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Yellow.AI’s New and Improved Voice AI for Humanizing Conversations at Scale!

  • Apr 28, 2022

Yellow.ai as a pioneer in the conversational voice AI space, has enabled multiple customers spread across industries to create highly differentiating, meaningful and fulfilling customer experiences when the end consumers reach out to the brands to interact with. Yellow.ai voice AI product team has launched interesting key feature upgrades to the existing voice AI offering, focussing on humanizing the voice interactions that the dynamic AI agents are having with their customers.

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Yellow.ai Recognized in G2 Crowd's 2022 Spring Reports!

  • Apr 22, 2022

We are stoked to announce that Yellow.ai has been recognized in four G2 Crowd's 2022 Spring Reports for establishing a distinct position in the space of Conversational AI.

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Driving Lead Generation with Personalized and Proactive Engagement Using Conversational AI for B2B SaaS Companies

  • Apr 08, 2022

Over the years, many tools have been used for lead generation and lead nurturing, but businesses have preferred AI virtual assistants over others. This is because chatbots are a low investment lead generation tool with high ROI. Read more about driving lead generation strategies with conversational AI in this Feature Friday blog post or talk to us to understand how you can do the same for your business.

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WhatsApp Session Messages, Their Limitations and Overcoming Them

  • Mar 25, 2022

With over two billion users, WhatsApp is the most popular messaging app worldwide. It is also one of the most preferred channels for customers and businesses alike, as it is more convenient, ubiquitous & efficient than the traditional support channels like phone or email. Businesses can leverage WhatsApp Business API to provide a seamless and proactive conversation experience for their customers. As of 2021, there are over 5 million businesses that use this feature to reach their customers. In this article, we’ll be focusing on session messages, their limitations, and how to overcome them.

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How to Integrate Robotic Process Automation and Chatbots?

  • Feb 22, 2022

Robotic Process Automation(RPA) is the process of automating business operations with the help of robots to reduce human intervention

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How Interactive WhatsApp Templates Benefit Businesses

  • Feb 10, 2022

WhatsApp Business rolled out an interactive message template which goes beyond the standard WhatsApp template and media message template types. For medium and large businesses, the WhatsApp Business API powers your communication with customers all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way.

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